Housekeeping Manager

Raes; Byron Bay; On-site; AUD 65,000 - 90,000; Full time

Job summary

Raes in Byron Bay is seeking a Housekeeping Manager to lead the housekeeping team and uphold the highest cleanliness standards at The Bonobo by Raes. You will supervise daily operations, train staff, manage supplies, and ensure guest satisfaction with a strong focus on safety and service.

This hands-on, full-time role requires flexible hours, including weekends and holidays, and a commitment to hospitality excellence.

Qualifications

• Proven experience as a Housekeeping Manager or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Knowledge of cleaning products, techniques, and equipment.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team.
• Ensure all guest rooms and public areas are cleaned to the highest standards.
• Conduct regular inspections of guest rooms and facilities to ensure compliance with cleanliness standards.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Train and develop housekeeping staff, providing guidance and support as needed.
• Handle guest complaints and feedback regarding housekeeping services promptly and professionally.
• Implement and maintain health and safety regulations within the housekeeping department.
• Prepare reports on housekeeping operations and performance metrics for management review.

Skills

Leadership

Team management

Organisational skills

Communication skills

Time management

Attention to detail

Guest service

Flexibility

Job description

The Bonobo by Raes

The Bonobo by Raes is a unique hotel-apartment concept that pairs the space and privacy of a luxurious apartment with the convenience, service and atmosphere of a five-star hotel. Comprising 33 hotel rooms and 41 one, two and three-bedroom hotel-apartments set above a vibrant central courtyard of retail, dining and wellness spaces, it's a new sculptural landmark in the centre of one of Australia's most legendary beachside towns - and every corner carries Raes on Wategos' signature relaxed style and hospitality.

About The Role

The Housekeeping Manager plays a crucial role in ensuring the cleanliness and overall presentation of our hospitality establishment in Byron Bay. This position is responsible for overseeing the housekeeping team, maintaining high standards of cleanliness, and ensuring guest satisfaction. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional service.

Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping team.
• Ensure all guest rooms and public areas are cleaned to the highest standards.
• Conduct regular inspections of guest rooms and facilities to ensure compliance with cleanliness standards.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Train and develop housekeeping staff, providing guidance and support as needed.
• Handle guest complaints and feedback regarding housekeeping services promptly and professionally.
• Implement and maintain health and safety regulations within the housekeeping department.
• Prepare reports on housekeeping operations and performance metrics for management review.

Qualifications:

• Proven experience as a Housekeeping Manager or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent organisational and time management abilities.
• Knowledge of cleaning products, techniques, and equipment.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards.

Why Join Us?

• A role with a brand-new property in one of Australia's most iconic destinations.
• Ongoing training and genuine career progression
• Be part of an exciting new luxury hotel opening

If you are passionate about hospitality and thrive in a hands-on role, we'd love to hear from you.