Housekeeping Manager

Adelaide Meridien Hotel; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Accor ALL Heartist Membership

Family & Friends Discounts

Job summary

Adelaide Meridien Hotel is seeking a full-time Housekeeping Manager to lead a dedicated team in delivering spotless, safe and welcoming spaces. You will work closely with the General Manager and Maintenance Manager to uphold high standards and guest satisfaction.

The role requires hands-on leadership, scheduling, budgeting, and a proactive approach to improving efficiency while ensuring safety and compliance.

Qualifications

• Minimum 2 years in housekeeping management within hospitality.
• Strong leadership, communication and time-management skills.
• Proven ability to manage schedules, training and rostering.
• Experience with budgeting and inventory control is preferred.

Responsibilities

• Lead housekeeping team, schedule, train and roster staff.
• Coordinate with departments to ensure seamless guest experience.
• Implement standards, drive productivity and growth of team.
• Procure supplies, manage inventory and control expenses to KPI targets.
• Ensure chemical safety, health and safety compliance for team.
• Track labour costs vs occupancy and conduct daily room inspections.
• Develop and implement housekeeping policies and reports in Opera/Flexkeeping.
• Investigate and resolve guest housekeeping complaints; drive improvements.

Skills

People leadership

Housekeeping management

Scheduling & rostering

Budgeting & cost control

Inventory management

Communication

Safety & compliance

Vendor coordination

Tools

Opera

Flexkeeping

Job description

Step into a role where your attention to detail shapes every guest's first impression. Seeking a full-time, hands‑on Housekeeping Manager for ACCOR - Mantra Meridien and BreakFree North Adelaide properties; you'll lead a dedicated team in delivering spotless, safe and welcoming spaces, driving high standards and guest satisfaction while working closely with our General and Maintenance Manager.

Key responsibilities

Manage and oversee the housekeeping team, including scheduling, training, and rostering. Coordinate with other departments to ensure a seamless guest experience

Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members

Procurement of cleaning supplies, linens, and other housekeeping‑related inventory while managing budgets & controlling expenses to achieve budget targets and KPI's

Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols

Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

Develop and implement housekeeping policies, procedures, and standards to maintain exceptional cleanliness throughout the hotel. Utilize Opera and Flexkeeping systems reports and documentation

Investigate and resolve any housekeeping‑related guest complaints - internal & external

Continuously look for ways to improve efficiency and productivity within the housekeeping department

About you

Minimum of 2 years' experience in a housekeeping management role within the hospitality industry

Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanor

Display a solution‑based mindset with adaptability to ensure seamless daily operations

Balance effective leadership with a collaborative team spirit, actively engaging in hands‑on support to ensure the team's success

Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required with a driver's license

Proficient in inventory management and budgeting

Opportunities for career development

Accor ALL Heartist Membership - discounts on accommodation and food & beverage worldwide!

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays

Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you

About us

The Mantra Meridien & Breakfree North Adelaide is close to the CBD, offering 95 Hotel & Apartment style accommodation and managed by 1834 Hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Part of ACCOR, we are committed to providing our employees with a supportive and rewarding work environment.

***Please note - due to high demand we will only be directly responding to those selected for interview. You will receive notification via SEEK regarding your progress. Thank you for your interest.