Room Attendant

Accor Apartments And Realty; Adelaide; On-site; AUD 30,307 - 39,950; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

BreakFree Adelaide, part of Accor, is seeking a Room Attendant in Adelaide's West End. You will expertly clean guest rooms, restock supplies, and maintain safety standards to ensure every guest enjoys a flawless stay.

Join a global hospitality leader offering ALL Heartist benefits, loyalty programs, training, and worldwide opportunities. This role suits reliable, team-oriented individuals who take pride in detail and guest satisfaction, with shifts including weekends and public holidays.

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Ability to communicate warmly with guests and teammates.
• Clear and efficient time management.
• Willingness to work across shifts, including weekends and public holidays.
• Comfort with navigating stairs and moving between rooms.

Responsibilities

• Thoroughly clean guest rooms, change linens, bathrooms, and surfaces to maintain high standards.
• Follow guidelines to meet impeccable housekeeping standards.
• Restock and organize housekeeping trolleys.
• Use cleaning materials safely and adhere to protocols.
• Respect guest privacy and security during duties.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Attention to detail

Customer service orientation

Strong communication

Teamwork

Physical stamina

Job description

Located in Adelaide's vibrant West End, BreakFree Adelaide offers a selection of self-contained studio, one and two bedroom apartments. The West End area is well known for its trendy vibe and arts culture, so when you are off the clock you will have your choice of places to eat with laneway restaurants, rooftop bars, and a buzzing nightlife all at your doorstep.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression


• Work diligently within the established guidelines to achieve the impeccable standards we hold dear


• Maintain and restock housekeeping trolleys, keeping them organised and well equipped


• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment


• Respect guest privacy and security, upholding our commitment to their comfort


• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus


• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!


• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks


• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways


• You embrace collaborating with colleagues from various backgrounds


• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!


• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you


• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays


• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy


• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide


• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.