Housekeeper and Front Office Receptionist

Lake Macquarie Accommodation Group; Newcastle-Maitland; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible Hours

Competitive Pay

Training & Development

Supportive Environment

Career Growth

Job summary

Lake Macquarie Accommodation Group is seeking a diligent Professional Housekeeper and Front Office Receptionist for a casual position. You will maintain clean guest rooms and common areas, ensure smooth reception operations, and provide friendly, efficient service to guests.

The role involves shifts including weekends and public holidays, with comprehensive training and opportunities for career growth within hospitality.

Qualifications

• Previous experience in housekeeping or a similar role preferred but not required.
• Strong attention to detail and the ability to maintain cleanliness standards.
• Good time management and the ability to prioritise tasks.

Responsibilities

• Clean and tidy guest rooms, including making beds, vacuuming, dusting and replenishing amenities.
• Clean and maintain common areas such as reception, hallways and restrooms.
• Ensure all cleaning equipment and supplies are properly utilised and stored.
• Report any maintenance issues or damages to the management team.
• Assist guests with any housekeeping-related inquiries or requests.
• Provide efficient and professional service and ensure a smooth check in and check out process for guests.
• Answer all incoming calls promptly and pleasantly and assure that the appropriate response is made.
• Enter data into the system.
• Ensure the smooth running of the reception desk.

Skills

Attention to detail

Time management

Communication skills

Customer service

Teamwork

Flexibility

Reliability

Job description

Housekeeper and Front Office Receptionist

Professional Housekeeper and Front Office Receptionist - Casual

About Us:

Lake Macquarie Accommodation Group is a reputable establishment committed to providing exceptional hospitality services to our guests. We take pride in maintaining a clean and welcoming environment for all our guests.

Job Description:

We are currently seeking a diligent and reliable Professional Housekeeper and Front Office Receptionist to join our team. You will be responsible for ensuring that all guest rooms and common areas are kept clean and tidy to the highest standards and be responsible for the efficient and friendly delivery of all communications services to all guests

Responsibilities:

• Clean and tidy guest rooms, including making beds, vacuuming, dusting and replenishing amenities.
• Clean and maintain common areas such as reception, hallways and restrooms.
• Ensure all cleaning equipment and supplies are properly utilised and stored.
• Report any maintenance issues or damages to the management team.
• Assist guests with any housekeeping-related inquiries or requests.
• Provide efficient and professional service and ensure a smooth check in and check out process for guests.
• Answer all incoming calls promptly and pleasantly and assure that the appropriate response is made.
• Enter data into the system.
• Ensure the smooth running of the reception desk.

Requirements:

• Previous experience in housekeeping or a similar role preferred but not required.
• Attention to detail and the ability to maintain cleanliness standards.
• Strong time management skills and the ability to prioritise tasks efficiently.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Reliable and flexibility to work a range of shifts, including weekends, peak holidays and public holidays.

Flexible Hours: Perfect for balancing work with your personal life or studies.

Competitive Pay: Earn top rates for your dedication and hard work.

Training & Development: Comprehensive training provided to ensure you excel in your role.

Supportive Environment: Work with a friendly and professional team that values your contribution.

Career Growth: Opportunities for advancement within the hospitality industry.