Houseperson / Common Area Cleaner

Oaks Hotels; Port Douglas; On-site; AUD 45,000 - 63,000; Part time

Benefits offered by this job

Career Growth

Hotel Discounts

Global Perks

Retail Discounts

Entertainment Discounts

Health Insurance

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Job summary

Oaks Port Douglas Resort is expanding its housekeeping team, now hiring a Houseperson / Common Area Cleaner on a casual basis. You will maintain guest floors and public areas, stock carts, and assist with room setup and back-of-house spaces.

We value reliability, attention to detail, and the ability to work independently or with a team. Valid work rights in Australia required; weekend availability is preferred, and heavy lifting is expected.

Qualifications

• Experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and commitment to high cleanliness standards.
• Ability to work independently and as part of a team.
• Physically fit for repetitive tasks, lifting, and long shifts.

Responsibilities

• Clean and maintain all common guest areas to high standards.
• Stock, replenish, and organise housekeeping carts and supplies.
• Set up guest rooms and prepare beds, cots, and rollaway beds as required.
• Empty rubbish and dispose of waste per procedures.
• Collaborate with team to meet daily cleaning targets and support operations.
• Follow health and safety procedures and maintain a safe environment.

Skills

Hotel experience

Attention to detail

Teamwork

Physical stamina

Communication skills

Weekend availability

Job description

Oaks Port Douglas Resort is excited to expand our housekeeping department, with a Houseperson / Common Area Cleaner role now available on a casual basis.

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards of cleanliness and presentation set by Minor Hotels. The Houseperson is responsible for supporting the Housekeeping team by maintaining guest floors, public areas, and back-of-house spaces.

Key Responsibilities Include:

• Clean and maintain all common guest areas to the highest standards, ensuring spaces are consistently hygienic, well-presented, and welcoming.
• Stock, replenish, and organise housekeeping carts, guest amenities, and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and preparing cots and rollaway beds as required.
• Empty rubbish bins and dispose of waste in accordance with hotel procedures and environmental standards.
• Collaborate with team members to achieve daily cleaning targets and support smooth hotel operations.
• Adhere to workplace health and safety procedures, maintaining a safe environment for guests and colleagues.
• Operate specialised cleaning equipment and use cleaning products safely and effectively, with full training and tools provided.
• Build strong, professional relationships with team members and guests, contributing to a positive, respectful, and service-focused workplace culture.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday
• Shifts will vary between 5am and 7.30pm, depending on business requirements.

Please note, this is a physically demanding role requiring regular heavy lifting, manual handling of bins and equipment, and movement of bulky items

Hourly Rates (excluding superannuation):

Monday - Friday: $33.05 per hour
Saturday: $39.66 per hour
Sunday: $46.27 per hour

Qualifications

• Previous experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to work effectively both independently and as part of a team.
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.