House Attendant

Daydream Island Resort; Whitsunday Regional; On-site; AUD 30,000 - 39,000; Part time

Job summary

Daydream Island Resort in the Whitsundays is seeking a motivated House Attendant to join our housekeeping team on a part-time basis. You will maintain clean, welcoming guest rooms and public areas to the resort's high standards, contributing to memorable guest experiences.

Responsibilities include handling linens, restocking amenities, and following safety and hygiene procedures while working as part of a collaborative team in a fast-paced island environment.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Strong attention to detail and high cleanliness standards.
• Able to work in a fast-paced resort environment.
• Excellent time-management and organisational skills.
• Professional communication with guests and colleagues.

Responsibilities

• Clean, service and prepare guest rooms and public areas to resort standards.
• Change bed linen and replenish towels and amenities.
• Vacuum, sweep, mop, dust and sanitise spaces with appropriate products.
• Inspect rooms after servicing for guest readiness and presentation.
• Report maintenance issues or discrepancies promptly to housekeeping supervisor.
• Maintain housekeeping trolleys and supply areas in good order.
• Sort and manage soiled linen, rubbish and recycling per resort procedures.
• Respond to guest requests promptly and courteously; escalate when needed.
• Follow infection control, chemical handling and safety procedures at all times.
• Meet daily room allocations and turnover targets; support deep-cleaning where required.
• Support a positive, respectful team environment across the resort.

Skills

Attention to detail

Time management

Communication skills

Customer service

Flexibility

Teamwork

Job description

Daydream Island Resort – Daydream Island QLD

Daydream Island Resort is seeking a motivated and detail-oriented House Attendant to join our Housekeeping team on a part-time basis. Set in the heart of the Whitsundays, Daydream Island offers an unforgettable island experience for guests from around the world. In this role, you will play an important part in creating welcoming, comfortable and impeccably presented spaces that help make every guest stay truly memorable. If you take pride in delivering high standards, enjoy working as part of a supportive team and are looking for the opportunity to work in one of Australia’s most iconic island destinations, we would love to hear from you.

Daydream Island Resort is seeking a reliable and detail-oriented House Attendant to join our Housekeeping team on a part-time basis. This role is essential in maintaining the cleanliness, presentation and comfort of guest accommodation and public areas across the resort.

The successful candidate will take pride in delivering high standards of service, ensuring every guest room and assigned area is clean, well-stocked and ready to welcome guests. You will work collaboratively with the wider Housekeeping team while following resort procedures, hygiene requirements and workplace health and safety standards.

Key responsibilities include:

• Clean, service and prepare guest rooms, bathrooms, balconies and assigned public areas to the required resort standards.
• Change bed linen, replace towels and replenish guest amenities, toiletries and minibar items as required.
• Vacuum, sweep, mop, dust and sanitise rooms and communal areas using appropriate cleaning products and equipment.
• Inspect rooms after servicing to ensure all areas are clean, presentable, functional and guest-ready.
• Report maintenance issues, damaged items, lost property and room discrepancies promptly to the Housekeeping Supervisor.
• Maintain housekeeping trolleys, linen stores, cleaning equipment and supply areas in a clean, organised and secure condition.
• Collect, sort and manage soiled linen, rubbish and recycling in accordance with resort procedures.
• Respond promptly and courteously to guest requests, escalating matters where necessary to ensure a positive guest experience.
• Follow infection control, chemical handling, manual handling and workplace health and safety procedures at all times.
• Work efficiently to meet daily room allocations, turnaround times and operational requirements.
• Assist with deep-cleaning programmes, special projects and other housekeeping duties as directed.
• Support a positive, respectful and team-focused working environment across the resort.

This position requires a strong work ethic, excellent attention to detail and the ability to work effectively in a fast-paced resort environment. Availability to work a rotating roster, including weekends and public holidays, may be required.

• Previous experience in housekeeping, cleaning, accommodation services or a similar hospitality role is desirable.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness, presentation and hygiene.
• Ability to efficiently clean and prepare guest rooms, public areas and back-of-house spaces in accordance with resort procedures.
• Knowledge of safe cleaning practices, including the correct use, storage and handling of cleaning chemicals and equipment.
• Ability to work independently with minimal supervision while contributing positively to a collaborative housekeeping team.
• Excellent time-management skills, with the ability to prioritise tasks and meet room turnaround and service deadlines.
• A reliable, punctual and flexible approach to work, including availability to work weekends, public holidays and varied shifts as required.
• Physical capability to undertake a hands-on role involving prolonged standing, walking, bending, lifting and moving linen, supplies and equipment.
• Good communication skills and the ability to interact professionally and courteously with guests, colleagues and supervisors.
• A strong customer-service mindset and pride in creating clean, welcoming and comfortable guest environments.
• Ability to identify and report maintenance issues, lost property, safety hazards and guest concerns promptly.
• Understanding of workplace health and safety requirements and a commitment to following all resort policies and procedures.