Hotel Service Supervisor

Skilled Jobs Australia; Kingscote; On-site; AUD 76,000 - 80,000; Full time

Job summary

Skilled Jobs Australia is representing a well-established hotel chain in Kingscote, SA, seeking a Hotel Service Supervisor. You will oversee the service staff, allocate duties, maintain records and ensure health and safety policies are followed.

The role also involves front office oversight, guest services, and coordinating with other departments. Requires Hospitality qualifications at certificate III or above with 2+ years of experience, or 3 years of relevant work experience.

Qualifications

• Hospitality training or proven practical experience in guest service roles.
• Experience supervising service staff and coordinating workflows.
• Strong knowledge of health and safety regulations in hospitality.
• Excellent communication and problem-solving abilities.
• Ability to maintain records and manage rosters effectively.

Responsibilities

• Resolving staff issues and suggesting improvements.
• Supervise staff with duties allocation and scheduling.
• Maintaining records and rosters for staff.
• Attend to attendance records, staff schedules, and administrative tasks.
• Ensuring safety regulations and hotel policies are followed.
• Overseeing guest services and front office operations.
• Co-ordinating with other departments.

Skills

Hospitality aptitude

Staff supervision

Health & safety awareness

Communication skills

Education

Certificate III in Hospitality

2+ years experience

Job description

Kingscote, SA

Our client is a well-established hotel chain and is looking for a Hotel Service Supervisor to join their Hotel in a great KI location.

The position involves oversight of staff and to coordinate the service staff team members. This includes tasks such as allocating duties, maintaining records, and ensuring health and safety requirements are maintained.

Overseeing the front office and reception you will be required to:

Responsibilities

• resolving staff issues and suggesting improvements.
• supervise staff
• maintaining records and rosters
• attend to attendance records, staff schedules, and other administrative tasks related to staff management.
• ensuring safety regulations are adhered to and also hotel policies and procedures.
• oversight of guest services
• co-ordinating with other departments

About You

• Relevant qualifications in Hospitality at certificate III or above with at least 2 years of experience; or have at least 3 years of relevant work experience
• Enthusiasm, tenacity, attention to details and a positive, engaging approach to providing high-quality service
• Demonstrated understanding of Australian food safety and HACCP, as required
• Practice proper workplace health and safety procedures
• Comply with relevant regulations
• Ability to keep your section clean and organized with a good understanding of work flow and structure
• Ability to prioritize and work under pressure

Salary range $76,000-$80,000 per annum + superannuation depending on experience.

Only successful applicants will be contacted.