Hotel Operations & Guest Services Supervisor

Skilled Jobs Australia; Kingscote; On-site; AUD 76,000 - 80,000; Full time

Job summary

Skilled Jobs Australia is representing a well-established hotel chain in Kingscote, SA, seeking a Hotel Service Supervisor. You will oversee the service staff, allocate duties, maintain records and ensure health and safety policies are followed.

The role also involves front office oversight, guest services, and coordinating with other departments. Requires Hospitality qualifications at certificate III or above with 2+ years of experience, or 3 years of relevant work experience.

Qualifications

• Hospitality training or proven practical experience in guest service roles.
• Experience supervising service staff and coordinating workflows.
• Strong knowledge of health and safety regulations in hospitality.
• Excellent communication and problem-solving abilities.
• Ability to maintain records and manage rosters effectively.

Responsibilities

• Resolving staff issues and suggesting improvements.
• Supervise staff with duties allocation and scheduling.
• Maintaining records and rosters for staff.
• Attend to attendance records, staff schedules, and administrative tasks.
• Ensuring safety regulations and hotel policies are followed.
• Overseeing guest services and front office operations.
• Co-ordinating with other departments.

Skills

Hospitality aptitude

Staff supervision

Health & safety awareness

Communication skills

Education

Certificate III in Hospitality

2+ years experience

Job description

Skilled Jobs Australia is representing a well-established hotel chain in Kingscote, SA, seeking a Hotel Service Supervisor. You will oversee the service staff, allocate duties, maintain records and ensure health and safety policies are followed.

The role also involves front office oversight, guest services, and coordinating with other departments. Requires Hospitality qualifications at certificate III or above with 2+ years of experience, or 3 years of relevant work experience.