Hotel/Pub Duty Manager

JDA Collective; Albury City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across venues

On-site parking

Ongoing training and development

Growth within the group

Supportive team environment

Job summary

The Northside Hotel, part of the JDA Collective group, is seeking a capable Hotel/Pub Duty Manager in Albury. This busy venue requires an experienced hospitality professional for a fast-paced environment and community focus.

Permanent and casual roles are available; mornings, nights, weekends and public holidays must be covered according to rostering needs. Lead staff, manage inventory, ensure licensing compliance, and drive customer service excellence.

Qualifications

• Minimum of 1 year experience in food and beverage management
• Solid understanding of gaming and TAB facilities
• RSA/RCG and ARCG licenses are essential
• Maintain high service standards while complying with policies and regulations
• Experience running day‑to‑day hotel operations
• Strong staff supervision and operation standards
• Excellent communication and customer service focus
• Flexible availability including days, nights, weekends and public holidays
• Australian National Police Check completed within last 3 months

Responsibilities

• Assist the Venue Licensee with daily operation of the venue
• Supervise and train hotel team members
• Maintain a welcoming and professional atmosphere throughout the venue
• Manage inventory and ordering of hotel stock
• Ensure licensing laws, health and safety requirements and regulations are followed
• Deliver excellent and consistent customer service in line with JDA Collective standards
• Cash handling duties
• Communicate and implement policies and procedures to staff
• Manage and resolve customer complaints and workplace conflicts
• Open and close the hotel

Skills

F&B management

Gaming/TAB facilities

RSA/RCG/ARCG

Customer service

Staff supervision

Tools

Licensing qualifications

Job description

The JDA Collective group is a family owned business and operates across fourteen (14) hospitality venues throughout Sydney, Regional NSW and Victoria and the Gold Coast. JDA Collective prides itself on delivering “the premium pub experience” and is an award-winning hotel group.

The Northside Hotel is a well-established and popular venue located in Albury, offering a welcoming atmosphere for locals and visitors alike. The venue features a vibrant bar, bistro dining, regular entertainment and promotional activities, making it a key destination within the local hospitality scene.

About the business

The JDA Collective group is a family owned business and operates across fourteen (14) hospitality venues throughout Sydney, Regional NSW and Victoria and the Gold Coast. JDA Collective prides itself on delivering “the premium pub experience” and is an award-winning hotel group.

The Northside Hotel is a well-established and popular venue located in Albury, offering a welcoming atmosphere for locals and visitors alike. The venue features a vibrant bar, bistro dining, regular entertainment and promotional activities, making it a key destination within the local hospitality scene.

About the role

JDA Collective are seeking an experienced Hotel/Pub Duty Manager for The Northside Hotel. This is a busy and community-focused venue seeking an experienced hospitality professional who has worked within a similar fast-paced environment.

Position available are both PERMANENT and CASUAL, and the successful candidate must be available to work mornings, nights, weekends and public holidays in line with rostering requirements.

Responsibilities

• Assist the Venue Licensee with the daily operation of the venue
• Supervise and train hotel team members
• Maintain a welcoming and professional atmosphere throughout the venue
• Management of inventory and ordering of hotel stock
• Ensure compliance with licensing laws, health and safety requirements and other statutory regulations
• Deliver excellent and consistent customer service in line with JDA Collective standards
• Cash handling duties
• Communicate and implement policies and procedures to staff to ensure operational and service standards are maintained
• Manage and resolve customer complaints and workplace conflicts
• Opening and closing of the hotel

Benefits and perks

• Staff discounts across JDA Collective venues
• On-site parking available
• Ongoing training and development opportunities
• Opportunity to grow within the JDA Collective group
• Work within a supportive and professional team environment

Skills and experience

The successful candidate will have the following:

• Strong proficiency in both food and beverage management with a minimum of one (1) year experience is essential
• Solid understanding of gaming and TAB facilities
• RSA/RCG and ARCG is essential
• Ability to maintain high service standards while ensuring compliance with company policies and government regulations
• Experience ensuring the smooth day-to-day running of hotel operations
• Strong staff supervision skills and the ability to uphold operational standards at all times
• Excellent communication skills and a strong customer service focus
• Professionally presented, reliable, trustworthy and responsible
• Flexible availability to work days, nights, weekends and public holidays as required
• An Australian National Police Check completed within the last 3 months

Website: https://northsidehotel.com.au/

Please note: Only shortlisted candidates will be contacted.