Duty Manager – Premium Pub Hotel | Growth & Training

JDA Collective; Albury City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across venues

On-site parking

Ongoing training and development

Growth within the group

Supportive team environment

Job summary

The Northside Hotel, part of the JDA Collective group, is seeking a capable Hotel/Pub Duty Manager in Albury. This busy venue requires an experienced hospitality professional for a fast-paced environment and community focus.

Permanent and casual roles are available; mornings, nights, weekends and public holidays must be covered according to rostering needs. Lead staff, manage inventory, ensure licensing compliance, and drive customer service excellence.

Qualifications

• Minimum of 1 year experience in food and beverage management
• Solid understanding of gaming and TAB facilities
• RSA/RCG and ARCG licenses are essential
• Maintain high service standards while complying with policies and regulations
• Experience running day‑to‑day hotel operations
• Strong staff supervision and operation standards
• Excellent communication and customer service focus
• Flexible availability including days, nights, weekends and public holidays
• Australian National Police Check completed within last 3 months

Responsibilities

• Assist the Venue Licensee with daily operation of the venue
• Supervise and train hotel team members
• Maintain a welcoming and professional atmosphere throughout the venue
• Manage inventory and ordering of hotel stock
• Ensure licensing laws, health and safety requirements and regulations are followed
• Deliver excellent and consistent customer service in line with JDA Collective standards
• Cash handling duties
• Communicate and implement policies and procedures to staff
• Manage and resolve customer complaints and workplace conflicts
• Open and close the hotel

Skills

F&B management

Gaming/TAB facilities

RSA/RCG/ARCG

Customer service

Staff supervision

Tools

Licensing qualifications

Job description

The Northside Hotel, part of the JDA Collective group, is seeking a capable Hotel/Pub Duty Manager in Albury. This busy venue requires an experienced hospitality professional for a fast-paced environment and community focus.

Permanent and casual roles are available; mornings, nights, weekends and public holidays must be covered according to rostering needs. Lead staff, manage inventory, ensure licensing compliance, and drive customer service excellence.