Hospitality Services Manager

Bayview Adventure Camp; Grantville; On-site; AUD 70,000 - 90,000; Full time

Job summary

Bayview Adventure Camp in Grantville (VIC) is seeking a Hospitality Services Manager to oversee two departments: catering and housekeeping. You will lead two teams to deliver high standards in meals, cleanliness, and presentation across the campsite facilities.

Responsibilities include menu planning, dietary management, stock control, food safety compliance, and staff training. You will ensure cleanliness and safety in accommodation and communal areas while guiding junior staff and coordinating

Qualifications

• Leadership and supervision skills.
• Ability to plan menus and manage dietary requirements.
• Knowledge of food safety compliance and records.
• Experience training junior staff and managing teams.

Responsibilities

• Lead catering and housekeeping teams to serve groups up to 200.
• Prepare and serve main meals and plan menus with seasonal options.
• Cater for dietary requirements and source food supplies.
• Implement and maintain Food Safety Plan and records.
• Train, mentor and develop junior staff.
• Maintain cleanliness, presentation, and hygiene across accommodation and facilities.
• Provide leadership and direction across both departments.

Skills

Team leadership

Menu planning

Food safety

Staff training

Coordination

Job description

The Hospitality Services Manager at Bayview is responsible for catering and housekeeping. You'll lead two teams to deliver to the highest possible standards in both departments.

Your role in catering includes preparing and serving meals, planning menus, managing dietary requirements, ordering food and supplies, stock control, kitchen management and food safety compliance. You'll also train, supervise and manage junior employees to carry out food handling tasks.

By overseeing the housekeeping department, you'll ensure the highest standards of cleanliness, presentation and hygiene are consistently maintained across the site. This includes providing direction and support to housekeeping staff, monitoring the standard of completed work, identifying areas requiring attention and ensuring cleaning and presentation standards are maintained in accommodation, communal areas and other facilities.

Key responsibilities

• Lead, manage and supervise staff to cater for groups of up to 200 people.
• Prepare and serve main meals for groups less than 50 without additional staff.
• Plan menus and recipes, including seasonal menus, in consultation with the Camp Director and Manager.
• Cater for special dietary requirements and requests.
• Plan and purchase appropriate food supplies and general catering requisites.
• Implement and maintain the campsite Food Safety Plan and ensure all food safety records are accurately completed and maintained in accordance with regulations.
• Effectively train and mentor junior staff to develop capacity.
• Take overall responsibility for the operation and performance of the housekeeping department.
• Establish and maintain consistently high standards of cleanliness, hygiene, presentation and readiness across all accommodation, communal and public areas.
• Provide effective leadership, direction and support to catering and housekeeping staff.

About you

• Exemplar of the organisation's mission, vision, and values
• Clear and effective communicator
• Exceptionally organised, with strong planning, time management and coordination skills
• Exceptional problem-solver and logistically minded
• Enthusiastic with a positive 'can do' attitude
• Safety-oriented with a sound understanding of risk management
• Hard-working and detail-oriented in all aspects of your work
• Team oriented and a team-player
• Able to maintain excellence under pressure and changing conditions
• Passionate about experiential education for young people

About us

Bayview Adventure Camp is a residential camp for schools and private groups that provides outdoor learning experiences for young people. Located on a beautiful 75-acre property in Grantville (VIC) overlooking Westernport Bay, the site has multiple facilities including cabin accommodation for up to 180 guests, two dining halls, swimming pool, games sheds, canoe dams and ropes courses. Our core values are Excellence, Integrity, Sustainability, Diversity, Connection, Learning, Adventure, and Humility.