Hospitality Sales Executive: MICE & Group Growth

25hours Hotel Sydney The Olympia - Sydney, Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Stay for free up to 10 nights per year

Employee discounts across bars/restos

Discounts with Ennismore/Accor

Creative and rewarding environment

Development opportunities

Job summary

25hours Hotel The Olympia in Sydney is seeking a driven Sales Executive to build relationships, uncover opportunities and bring new business through our doors. If you're motivated, people-focused and eager to grow your hospitality sales career, we want to meet you.

You'll own the reactive sales process for groups and events, develop tailored proposals, drive upsell across accommodation, F&B and experiences, and coordinate with Revenue and Reservations to maximise value.

Qualifications

• Experience in hotel, venue, events or hospitality sales with a strong customer and conversion focus.
• Confident handling a high volume of enquiries while maintaining personalised service and commercial discipline.
• Strong written proposal, negotiation, follow-up and relationship-management skills.

Responsibilities

• Own the reactive sales process for accommodation groups, meetings, events and private functions.
• Act as the primary sales contact for reactive MICE, corporate groups, leisure groups and social events, escalating strategic or high-value opportunities to the Commercial Director.
• Convert inbound demand quickly and commercially, maintaining clear response times, follow-up cadence and next actions for every qualified enquiry.
• Develop tailored proposals that reflect how each customer buys and showcase the full 25hours experience.
• Drive upselling and revenue attachment across accommodation, F&B, room upgrades, additional venues and other hotel products.
• Own social event conversion, with clear package options and upsell opportunities designed to improve average booking value.
• Maintain accurate and current opportunity, revenue, activity and lost-business information in Delphi and other relevant systems.
• Work closely with Revenue and Reservations on group rates, availability and accommodation requirements.
• Work with the Sales Manager on proactive leads that become reactive opportunities and support larger or strategically important opportunities as required.
• Hand confirmed business to the Sales & Event Planning Manager with complete commercial information, agreed inclusions, contracted terms and clear client expectations.
• Support client site inspections, famils, showcases and hotel sales events where required.

Skills

Hospitality sales

Relationship management

Negotiation

Proposal writing

Tools

Delphi

Opera

Job description

25hours Hotel The Olympia in Sydney is seeking a driven Sales Executive to build relationships, uncover opportunities and bring new business through our doors. If you're motivated, people-focused and eager to grow your hospitality sales career, we want to meet you.

You'll own the reactive sales process for groups and events, develop tailored proposals, drive upsell across accommodation, F&B and experiences, and coordinate with Revenue and Reservations to maximise value.