Hospitality Sales Executive — Elevate Experiences & Revenue

25hours Hotels; Sydney; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Free hotel stays for staff

Staff discounts on bars and dining

Accor ALL Heartists discounts

Global hotel discount access

Job summary

25hours Hotel The Olympia in Paddington, Sydney, is seeking a driven Sales Executive who loves building relationships and securing new business for accommodation, meetings and events. You will own the reactive sales process for groups, convert inbound inquiries quickly, tailor proposals, and work with the Commercial Director to maximise value across rooms, F&B and experiences.

Join a vibrant team at a dynamic hotel and enjoy benefits including staff discounts, hotel stays, and access to global

Qualifications

• Experience in hotel, venue, events, groups or hospitality sales.
• Confident handling a high volume of enquiries while maintaining personalised service and commercial discipline.
• Strong written proposal, negotiation, follow-up and relationship-management skills.
• Understands the difference between group dining, meetings, events and accommodation groups and can route enquiries appropriately.
• Commercially minded with a natural ability to upsell and connect rooms, F&B and experiences.
• Highly organised and comfortable managing multiple option dates, contracts and deadlines.
• Confident working across Sales, Revenue, Reservations, F&B and Operations.
• Experience with Delphi, Opera or comparable hotel/event systems is advantageous.

Responsibilities

• Own the reactive sales process for accommodation groups, meetings, events and private functions.
• Act as the primary sales contact for reactive MICE, corporate groups, leisure groups and social events, escalating opportunities to the Commercial Director.
• Convert inbound demand quickly and commercially with clear response times and follow-ups.
• Develop tailored proposals that reflect how each customer buys and showcase the full 25hours experience.
• Drive upselling and revenue attachment across accommodation, F&B, room upgrades and other hotel products.
• Own social event conversion with clear package options and upsell opportunities.
• Manage tentative business, option dates, contracts, deposits and key sales milestones.
• Maintain accurate opportunity, revenue, activity and lost-business data in Delphi and systems.
• Work with Revenue and Reservations on group rates, availability and requirements.
• Work with the Sales Manager on proactive leads and support larger opportunities as required.
• Hand confirmed business to Sales & Event Planning Manager with complete commercial information and clear client expectations.
• Support client site inspections, famils, showcases and hotel sales events as required.

Skills

Hospitality sales

Customer focus

Proposal & negotiation

Upselling

Relationship management

Organisation

Job description

25hours Hotel The Olympia in Paddington, Sydney, is seeking a driven Sales Executive who loves building relationships and securing new business for accommodation, meetings and events. You will own the reactive sales process for groups, convert inbound inquiries quickly, tailor proposals, and work with the Commercial Director to maximise value across rooms, F&B and experiences.

Join a vibrant team at a dynamic hotel and enjoy benefits including staff discounts, hotel stays, and access to global