Hospitality Sales Executive — Drive MICE & Experiences

Accorhotel; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free hotel stays

Employee discounts

Heartists program benefits

Career development opportunities

Job summary

25hours Hotel The Olympia in Sydney’s Paddington is seeking a driven Sales Executive to own the reactive sales process for accommodation groups, meetings, events and private functions. You will act as the primary sales contact for reactive MICE, corporate and leisure groups, developing tailored proposals that showcase the full 25hours experience.

Collaborating with Revenue, Reservations and the Commercial Director, you’ll convert inbound demand quickly, manage tentative bookings, and drive

Qualifications

• Experience in hotel, venue, events or hospitality sales with a strong customer and conversion focus.
• Confident handling a high volume of enquiries while maintaining personalised service and commercial discipline.
• Strong written proposal, negotiation, follow-up and relationship-management skills.

Responsibilities

• Own the reactive sales process for accommodation groups, meetings, events and private functions.
• Act as the primary sales contact for reactive MICE, corporate groups, leisure groups and social events, escalating strategic or high-value opportunities to the Commercial Director.
• Convert inbound demand quickly and commercially, maintaining clear response times, follow-up cadence and next actions for every qualified enquiry.
• Develop tailored proposals that reflect how each customer buys and showcase the full 25hours experience rather than selling space or rooms in isolation.
• Drive upselling and revenue attachment across accommodation, F&B, room upgrades, additional venues, arrival experiences and other hotel products.
• Own social event conversion, with clear package options and upsell opportunities designed to improve average booking value.
• Manage tentative business, option dates, contracts, deposits and key sales milestones in accordance with hotel policy.
• Maintain accurate and current opportunity, revenue, activity and lost-business information in Delphi and other relevant systems.
• Work closely with Revenue and Reservations on group rates, availability, displacement considerations and accommodation requirements.
• Work with the Sales Manager on proactive leads that become reactive opportunities and support larger or strategically important opportunities as required.
• Hand confirmed business to the Sales & Event Planning Manager with complete commercial information, agreed inclusions, contracted terms and clear client expectations.
• Support client site inspections, famils, showcases and hotel sales events where required.

Skills

Hospitality sales

MICE & events

Client relations

Proposal development

Upselling

Negotiation

Delphi/Opera experience

Tools

Delphi

Opera PMS

Job description

25hours Hotel The Olympia in Sydney’s Paddington is seeking a driven Sales Executive to own the reactive sales process for accommodation groups, meetings, events and private functions. You will act as the primary sales contact for reactive MICE, corporate and leisure groups, developing tailored proposals that showcase the full 25hours experience.

Collaborating with Revenue, Reservations and the Commercial Director, you’ll convert inbound demand quickly, manage tentative bookings, and drive