Hospitality Safety & Operations Leader

Triwill Group; Brighton; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay

50% off Food & Drink

Private Health and Dental Care

Life Assurance

Birthday day off

Staff discounts

Counselling services

Job summary

Soho House is seeking a Safety and Operations Manager to ensure a safe and secure environment for guests, staff, contractors, and assets. You will lead safety, fire and life-safety compliance and drive a culture of safe behaviour.

You will partner with managers to implement risk-based improvements, oversee security provisions, licensing, and cost control while supporting events and operations in a hospitality setting.

Qualifications

• 3+ years of experience in a similar role.
• NEBOSH general certificate and CIEH level 3/4 are required.
• Experience in hospitality/club property management is preferred.

Responsibilities

• Be the first point of contact for BOH operational matters and risk prevention.
• Set safety and maintenance priorities and communicate needs to management.
• Lead inspection and monitoring of security and maintenance programs, including access control.
• Manage licensing conditions with local authorities and maintain logs.
• Oversee BOH staff, including maintenance and cleaners, and support event setup.
• Control BOH ordering and costs, reconciling invoices and purchases within budget.
• Supervise third-party contractors on site and monitor access and costs.
• Collaborate with Regional Head of Health and Safety on group initiatives.
• Prepare regular activity reports for the GM and management team.
• Investigate incidents involving guests or employees to learn lessons.

Skills

People management

Safety culture

Incident investigation

Security coordination

Education

NEBOSH general certificate

CIEH level 3/4

Tools

CCTV systems

Job description

Soho House is seeking a Safety and Operations Manager to ensure a safe and secure environment for guests, staff, contractors, and assets. You will lead safety, fire and life-safety compliance and drive a culture of safe behaviour.

You will partner with managers to implement risk-based improvements, oversee security provisions, licensing, and cost control while supporting events and operations in a hospitality setting.