Hospitality Safety & Operations Leader

Soho House via Caterer.com; Brighton; On-site; AUD 104,000 - 142,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

House Membership

Food & Drink discount 50%

Staff room rate

Private health and dental care

Life assurance

Birthday off

Staff discount

Charity days paid

Counselling sessions

Training programs

Team events

Job summary

Soho House Brighton seeks a Safety and Operations Manager to ensure a safe, secure environment for guests, staff and assets. You will lead safety compliance, fire and life safety, and drive a culture of safe behaviour across the venue.

You will coordinate with managers to uphold licensing, security and maintenance programs, while managing BOH teams, costs and contractor work. Strong hospitality experience and leadership are essential.

Qualifications

• Minimum of 3+ years’ experience in similar capacity.
• Managing safely / CIEH level 3 or 4.
• Experience in similar role.
• Experience of working in a fast-paced environment.
• Comfortable in a matrix management environment.
• 2 years’ experience at managerial level.
• Experience in the hospitality sector.
• Minimum 5 years related experience in a hotel/club/property management.
• Experience with highly discerning clients.

Responsibilities

• Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business.
• Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems.
• Lead the inspection and monitoring of the security and maintenance program in the House, including CCTV, access control and logging.
• Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs.
• Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup.
• Manage BOH operations ordering and cost control, such as invoice reconciliation and purchasing priorities, in line with budget.
• Overseeing third party contractors on site for maintenance and inspections with monitored access and costs.
• Work with Regional Head of Health and Safety on group initiatives.
• Prepare regular activity reports for GM and management team.
• Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations.

Skills

Hospitality ops

Leadership

Health & safety

Risk assessment

Security coordination

Job description

Soho House Brighton seeks a Safety and Operations Manager to ensure a safe, secure environment for guests, staff and assets. You will lead safety compliance, fire and life safety, and drive a culture of safe behaviour across the venue.

You will coordinate with managers to uphold licensing, security and maintenance programs, while managing BOH teams, costs and contractor work. Strong hospitality experience and leadership are essential.