Bar Manager: Elite Service & Team Leadership

Triwill Group; Brighton; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Weekly Pay

Staff meal on shift

Membership to House

50% off Food & Drink

Staff room rate; $100 a night

Private Health and Dental Care

Life Assurance

Birthday day off

Staff discounts on Cowshed & Soho Home

Charity daysPaid

Counselling Sessions

Training and events programs

Team Events

Job summary

Soho House is hiring a Bar Manager to lead the bar operation, delivering world-class beverages while overseeing service, staff development, and financial performance. You’ll manage a team, collaborate with F&B and Events, and ensure signature cocktails and events meet the club’s high standards.

You will train staff through programs like Cook House and Club School, drive exceptional service, and maintain brand-aligned guest experiences in a fast-paced environment.

Qualifications

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Responsibilities

• Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
• Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like “Cook House,” “House Tonic,” and “Club School.”
• Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
• Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.
• Ensure maximum revenue is achieved from all sales opportunities.
• To ensure cleanliness standards and procedures for the unit & their areas are in accordance with site, company and legal health and safety standards.
• Responsible for Mystery Shopper Reports and staff development.
• Actively participates as a member of the management team in decision making processes, attending required meetings, etc.
• Delegates work and determine beverage methods to staff throughout shift.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

Job description

Soho House is hiring a Bar Manager to lead the bar operation, delivering world-class beverages while overseeing service, staff development, and financial performance. You’ll manage a team, collaborate with F&B and Events, and ensure signature cocktails and events meet the club’s high standards.

You will train staff through programs like Cook House and Club School, drive exceptional service, and maintain brand-aligned guest experiences in a fast-paced environment.