Safety and Operations Manager - Soho House Brighton

Triwill Group; Brighton; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay

50% off Food & Drink

Private Health and Dental Care

Life Assurance

Birthday day off

Staff discounts

Counselling services

Job summary

Soho House is seeking a Safety and Operations Manager to ensure a safe and secure environment for guests, staff, contractors, and assets. You will lead safety, fire and life-safety compliance and drive a culture of safe behaviour.

You will partner with managers to implement risk-based improvements, oversee security provisions, licensing, and cost control while supporting events and operations in a hospitality setting.

Qualifications

• 3+ years of experience in a similar role.
• NEBOSH general certificate and CIEH level 3/4 are required.
• Experience in hospitality/club property management is preferred.

Responsibilities

• Be the first point of contact for BOH operational matters and risk prevention.
• Set safety and maintenance priorities and communicate needs to management.
• Lead inspection and monitoring of security and maintenance programs, including access control.
• Manage licensing conditions with local authorities and maintain logs.
• Oversee BOH staff, including maintenance and cleaners, and support event setup.
• Control BOH ordering and costs, reconciling invoices and purchases within budget.
• Supervise third-party contractors on site and monitor access and costs.
• Collaborate with Regional Head of Health and Safety on group initiatives.
• Prepare regular activity reports for the GM and management team.
• Investigate incidents involving guests or employees to learn lessons.

Skills

People management

Safety culture

Incident investigation

Security coordination

Education

NEBOSH general certificate

CIEH level 3/4

Tools

CCTV systems

Job description

Description:

The Role…

At Soho House, the Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets.

Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business
• Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems
• Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises
• Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs
• Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup
• Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget
• Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs
• Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives
• Prepare regular activity reports for GM and management team
• Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations

What we are looking for...

• Minimum of 3+ years’ experience in similar capacity
• Managing safely / CIEH level 3 or 4
• Experience in similar role
• Experience of working in a fast-paced environment
• Comfortable in a matrix management environment
• 2 years’ experience at managerial level
• Experience in the hospitality sector
• NEBOSH general certificate
• Minimum 5 years related experience in a hotel/club/property management
• Experience with highly discerning clients