Hospitality General Manager: Lead Growth & Team

The Bottle Of Milk; Lorne; On-site; AUD 80,000 - 90,000; Full time

Job summary

The Bottle of Milk in Lorne, Victoria is seeking an experienced General Manager to oversee daily cafe operations, lead our hospitality team and drive growth. This full-time role offers an opportunity to take ownership of a popular venue and shape its ongoing success.

You will manage staffing, rosters, budgets, food costs and customer service standards, while working with owners on marketing and future development.

Qualifications

• 12 months’ work experience in a similar hospitality management role.
• Diploma qualification in hospitality management, or at least three years of relevant hospitality management experience.
• Demonstrated leadership, staff management, and financial understanding of hospitality operations.

Responsibilities

• Manage daily café operations and overall venue performance.
• Recruit, train, supervise and develop staff; create rosters and manage labour costs.
• Monitor budgets, food costs, inventory and supplier relationships to drive profitability.
• Oversee customer service standards and ensure quality in presentation and service.
• Drive revenue and operational efficiency; implement systems and procedures.

Skills

Leadership

Staff Management

Operations

Financial Management

Budgeting

Cost Control

Communication

Problem Solving

Hospitality

Education

Diploma in Hospitality Management

3+ Years Hospitality Management Experience

Job description

The Bottle of Milk in Lorne, Victoria is seeking an experienced General Manager to oversee daily cafe operations, lead our hospitality team and drive growth. This full-time role offers an opportunity to take ownership of a popular venue and shape its ongoing success.

You will manage staffing, rosters, budgets, food costs and customer service standards, while working with owners on marketing and future development.