Hospitality-Focused F&B Attendant for Events & Dining

Accor; Bowral; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Job summary

Peppers Craigieburn, part of Accor, seeks a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings with expert recommendations. You will help create exceptional experiences across dining outlets and events.

Join a team dedicated to precision, guest satisfaction, and collaborative service in a stunning Bowral setting. Availability across early mornings, evenings, weekends and holidays is valued.

Qualifications

• Proven track record in customer service within hospitality.
• Proficiency in food & beverage protocols including table service, beverage expertise, event service and coffee crafting.
• Adaptive across early mornings, evenings, weekends and public holidays as required.
• Possession of a valid RSA or equivalent qualification for the country/state/territory.

Responsibilities

• Create a welcoming atmosphere and memorable guest experiences.
• Turn challenges into opportunities with a positive, solution-focused approach.
• Elevate dining experiences with personalised beverage and food recommendations for outlets and events.
• Upsell to enhance guest satisfaction and overall experience.
• Proactively source product knowledge to assist guests.
• Communicate confidently with guests and colleagues for seamless teamwork.
• Set up and pack service areas meticulously.

Skills

Customer service

Food & beverage service

Coffee crafting skills

Teamwork & communication

Education

RSA certification

Job description

Peppers Craigieburn, part of Accor, seeks a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings with expert recommendations. You will help create exceptional experiences across dining outlets and events.

Join a team dedicated to precision, guest satisfaction, and collaborative service in a stunning Bowral setting. Availability across early mornings, evenings, weekends and holidays is valued.