Hospitality Floor Manager

Long Reef Golf Club; Sydney; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Daily meal provided

5 weeks annual leave

Beautiful coastal workplace

Strong work–life balance

Job summary

Long Reef Golf Club is seeking an experienced Hospitality Floor Manager to lead the Food & Beverage team across casual dining, bar, weddings and events. You will ensure outstanding service, manage multiple areas and uphold guest satisfaction in a beachfront Sydney venue.

The role suits a proactive leader with strong communication skills, capable of coordinating weddings, events and daily service in a busy hospitality setting.

Qualifications

• Experience leading Food & Beverage teams across multiple service areas.
• RSA & RCG required or willingness to obtain.
• Ability to manage weddings & events and adapt to busy periods.

Responsibilities

• Lead the Food & Beverage team during service across restaurant, bar, weddings and events.
• Maintain high service standards for casual and formal events.
• Oversee operations and ensure smooth end-of-day routines and venue security.

Skills

Floor leadership

Team leadership

Guest service

Job description

Long Reef Golf Club is one of Sydney’s most iconic beachfront hospitality venues, home to a busy casual restaurant, vibrant bar, and one of the Northern Beaches’ most sought-after wedding and event destinations.

We’re looking for a leader who brings genuine warmth, professionalism, and a commitment to elevating every guest experience. Someone who naturally sets the tone for exceptional service — ensuring our members, diners and wedding guests enjoy a consistently high standard of hospitality across all areas of the Club.

We’re searching for an experienced Hospitality Floor Manager to lead our Food & Beverage team across all areas of service — from relaxed dining to premium formal events — ensuring each day runs smoothly and every guest experience shines.

Why Join Us?

A balanced mix of day, mid and night shifts

Beachfront workplace with a welcoming team culture

5 weeks annual leave

Lead across restaurant, bar, weddings & events where no day is the same

Supportive management team with room to grow

What You’ll Be Doing

You’ll be the on-shift leader ensuring the Club delivers exceptional service across all areas. With multiple functions often happening in a single day, your organisational skills and calm leadership will keep everything running smoothly.

Your responsibilities include:

Leading and supporting the Food & Beverage team during service

Maintaining high standards across both casual and formal service styles

Managing multiple areas (restaurant, bar, weddings & events) simultaneously ensuring each department supervisor is supported in their role

Overseeing bar operations and demonstrating strong product knowledge (cocktails, wine, beer & spirits)

Manage and report any operational issues, incidents and customer feedback

Training new staff and continually mentoring existing team members

Building strong rapport with our Golfing Members and responding to feedback appropriately

Completing end-of-day duties including till reconciliation and venue lock-up as required

Gaming compliance and operations for 11 gaming machines and TAB facilities

Who You Are

You’re a confident leader with a natural presence on the floor. You thrive in environments where every day is different and enjoy the challenge of coordinating multiple service styles.

You’ll bring:

Able to work a Wed to Sun roster with Mon and Tues off

Experience in restaurant, weddings, events, or hotel-style service

Strong communication and team leadership abilities

Solid food and beverage service knowledge

Ability to stay organised and calm under pressure

A proactive, guest-focused approach to service

Required:

Current RSA & RCG (or willingness to obtain)

What’s In It For You

$80K salary range

Daily meal provided

5 weeks annual leave

Beautiful coastal workplace

Strong work–life balance within a full-time hospitality role