Hospitality All‑Rounder: Reception, Events & F&B

YHA Australia; Cairns Regional; Sur place; AUD 30 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Travel perks

Team adventures

Discounts

Growth

Cultural flexibility

Wellbeing support

Referral program

Résumé du poste

YHA Australia is seeking a proactive Guest Services All-Rounder for Cairns Central to provide warm, efficient guest services across reception, housekeeping, activities and F&B. The role offers exposure to diverse operations and a path toward hospitality career progression.

The ideal candidate will bring customer service or hospitality experience, strong communication skills, and flexibility to work a rotating roster including weekends and public holidays. RSA and First Aid are desirable.

Qualifications

• Exceptional interpersonal and communication skills are essential.
• Experience in customer service, hospitality, or a similar role is preferred.
• Good attention to detail and organisational skills are important.
• Experience using Microsoft Office and ideally reservations/POS systems.
• Flexibility to work a rotating roster, including nights, weekends and public holidays.
• RSA certification is essential and First Aid certification is desirable.
• Knowledge of the local area and travel/tourism industry is desired.

Responsabilités

• Reception – Welcoming guests and ensuring a seamless check-in with accurate accounts and documentation.
• Guest Activities – Create, promote and plan guest activities to keep guests engaged.
• Housekeeping – Maintain property and guest rooms to high standards, manage laundry and maintenance/safety issues.
• Food & Beverage – Food hygiene and service, including coffee making/barista duties.
• Health & Safety – Adhere to YHA policies and safety procedures.

Connaissances

Interpersonal skills

Communication skills

Customer service

Hospitality

Organisational skills

MS Office

Reservations/POS systems

RSA certification

First Aid

Local knowledge

Outils

Reservations/POS systems

Microsoft Office

Description du poste

YHA Australia is seeking a proactive Guest Services All-Rounder for Cairns Central to provide warm, efficient guest services across reception, housekeeping, activities and F&B. The role offers exposure to diverse operations and a path toward hospitality career progression.

The ideal candidate will bring customer service or hospitality experience, strong communication skills, and flexibility to work a rotating roster including weekends and public holidays. RSA and First Aid are desirable.