Hospital Admin Officer: Patient Flow & Logistics

NSW Health; Newcastle; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Monthly Allocated Days Off

4 weeks annual leave

Paid parental leave

Salary packaging options

Fitness Passport

Employee Assistance Program (EAP)

Job summary

John Hunter Hospital, Awabakal Country, NSW, is seeking an Administration Officer Level 3 to support patient flow and keep hospital operations running smoothly. You’ll provide high-quality administrative support across the Patient Flow Unit and related teams, with a focus on roster management, calendar coordination and confidential records.

The role offers a busy, varied environment with hands-on training and ongoing support from senior managers, and invites applicants who are organised,

Qualifications

• Organised and proactive administrator
• Ability to manage competing priorities and communicate effectively with a wide range of people
• Certificate III in Business Administration desirable but experience valued
• Strong attention to detail and confidentiality
• Willingness to learn and adapt in a busy hospital environment

Responsibilities

• Answering telephone enquiries and actioning tasks promptly and professionally
• Creating and maintaining rosters, including updating roster changes for After-Hours Managers and the Transfer Unit
• Coordinating calendars, meetings and appointments
• Preparing meeting minutes and maintaining accurate records
• Updating leave calendars and other administrative records
• Ordering office supplies using systems including COS, iProcurement and Finsbury Green
• Using SDPR and the Patient Flow Portal to support the Patient Access Manager with patient allocation
• Assisting with transport escalations and coordinating appropriate follow‑up
• Handling sensitive information with confidentiality and discretion
• Providing general administrative support to the Patient Access Manager and Demand & Logistics Manager

Skills

Organised

Time management

Communication

Interpersonal skills

Confidentiality

Adaptability

Education

Certificate III in Business Administration

Tools

COS

iProcurement

Finsbury Green

SDPR

Patient Flow Portal

Job description

John Hunter Hospital, Awabakal Country, NSW, is seeking an Administration Officer Level 3 to support patient flow and keep hospital operations running smoothly. You’ll provide high-quality administrative support across the Patient Flow Unit and related teams, with a focus on roster management, calendar coordination and confidential records.

The role offers a busy, varied environment with hands-on training and ongoing support from senior managers, and invites applicants who are organised,