Homelessness Case Manager — Community Support & Housing

Anglicare Central Queensland; Rockhampton Regional; Hybrid; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary sacrifice

Social change

TOIL accrual

Professional development

Health & wellness programs

Supportive management

Diversity and inclusion

Job summary

Anglicare Central Queensland Limited in Rockhampton is seeking a dedicated Case Manager for our Homelessness team on a full-time fixed-term basis. You will support people who are homeless or at risk, delivering home-based case management and referrals to housing, health and legal services.

You will develop action plans, assess needs, and advocate to maximise independence and housing options within a trauma-informed framework.

Qualifications

• Certificate IV in Community Services or similar required.
• Experience delivering case management services to vulnerable populations is desirable.
• Ability to work autonomously within a team and align with KPIs.

Responsibilities

• Develop, action and review individual case management plans with participants.
• Provide practical support, budgeting, information, advice and referrals.
• Assess participant needs, including risk assessments and safety planning.
• Deliver proactive, respectful services that maximise independence.
• Advocate for housing access and connection to specialist services.

Skills

Case management

Relationship building

KPI-driven delivery

Time management

Communication

Advocacy

Education

Certificate IV in Community Services

Job description

Anglicare Central Queensland Limited in Rockhampton is seeking a dedicated Case Manager for our Homelessness team on a full-time fixed-term basis. You will support people who are homeless or at risk, delivering home-based case management and referrals to housing, health and legal services.

You will develop action plans, assess needs, and advocate to maximise independence and housing options within a trauma-informed framework.