Homecare Customer Support Specialist

Zoom Recruitment; Australia; On-site; AUD 55,000 - 75,000; Full time

Job summary

BOC Homecare is seeking Customer Service Superstars to join its busy team across Australia. You will support patients, carers, healthcare providers and other stakeholders with empathy, accuracy, and timely problem solving to ensure safe and reliable care.

This role delivers a seamless onboarding experience for Homecare customers by assisting with order placement via phone or email, processing prescription-based requirements, and coordinating deliveries.

Responsibilities

• Assisting with order placement through Phone/Email
• Processing prescription-based requirements
• Tracking deliveries and coordinating equipment supply

Job description

BOC Homecare is seeking Customer Service Superstars to join its busy team across Australia. You will support patients, carers, healthcare providers and other stakeholders with empathy, accuracy, and timely problem solving to ensure safe and reliable care.

This role delivers a seamless onboarding experience for Homecare customers by assisting with order placement via phone or email, processing prescription-based requirements, and coordinating deliveries.