Homecare Client Services Coordinator (Weekdays, 9–5)

Lifecare; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

Extra leave

Discounted health insurance

Car leasing packages

Milestone recognition

Brand exposure

Job summary

Lifecare is seeking a Client Services Officer to join our Homecare team in Cloverdale. This full‑time role provides essential clerical support to our Allied Health team, handling calls, emails, patient records and scheduling while delivering a friendly, patient‑focused service.

You will enter new patient records into our database, assign practitioners, maintain orderly file storage, and contribute to team meetings.

Qualifications

• Excellent customer service skills.
• Professional and friendly telephone manner.
• Strong time management and multitasking abilities.
• Enjoy working in a team environment.
• Clear written and verbal communication skills.

Responsibilities

• Provide responsive and efficient clerical services to the team, stakeholders and the public.
• Handle telephone and email enquiries.
• Set up new patient records into the database.
• Schedule appointments for patients and assign practitioners.
• Maintain storage of patient records.
• Participate in team meetings.

Skills

Customer service

Telephone etiquette

Time management

Team player

Written communication

Verbal communication

Job description

Lifecare is seeking a Client Services Officer to join our Homecare team in Cloverdale. This full‑time role provides essential clerical support to our Allied Health team, handling calls, emails, patient records and scheduling while delivering a friendly, patient‑focused service.

You will enter new patient records into our database, assign practitioners, maintain orderly file storage, and contribute to team meetings.