Home Services Lead

UnitingCare Health Pty Ltd.; Brisbane; Híbrido; AUD 75.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Employee discounts

Parental leave

Diversity leave

Descripción de la vacante

BlueCare Wynnum Aged Care Facility is seeking a Home Services Lead to oversee daily operations of food services, cleaning and laundry. You will coach a team, ensure safety and quality, and drive continuous improvement across home environments.

The role focuses on delivering person-centered care, maintaining compliance, and building strong relationships with residents and families while guiding operational performance and service excellence.

Formación

• Certificate IV or Diploma in Leadership & Management (or willingness to complete)
• Food Safety Supervisor Certification
• Ability to satisfy probity checks in line with BlueCare policies

Responsabilidades

• Lead day-to-day delivery of food services, cleaning and laundry
• Coach and develop team, build accountable culture
• Ensure services are delivered safely and to high standards
• Oversee rostering and operational performance
• Maintain compliance with food safety, infection control and quality standards
• Build relationships with residents, families and stakeholders

Conocimientos

Food safety knowledge

Infection control

Team leadership

Communication skills

Educación

Certificate IV in Leadership & Management

Diploma in Leadership & Management

Descripción del empleo

**Home Services Lead | BlueCare | Wynnum Aged Care Facility*** **Employment Term:** Permanent Full Time Monday to Friday (must have availability to work weekends when required)* **Location:** Wynnum Aged Care Facility* **Remuneration:** $39.21 per hour + Super + Not for Profit Salary Packaging + Penalties & Allowances**Make a meaningful difference with BlueCare**We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.**About the role:**As our **Home Services Lead**, you will play a pivotal role in delivering high-quality, person-centred services across home environments—ensuring every interaction reflects care, safety, and excellence. This is a hands-on leadership role where you’ll guide your team, oversee daily operations, and drive service performance, creating a positive experience for residents, families, and stakeholders alike.**In this role, you will:*** Lead the day-to-day delivery of food services, cleaning, and laundry services* Coach, support, and develop your team, building a strong, accountable, and engaged culture* Ensure services are delivered safely, efficiently, and to a consistently high standard* Oversee workflow, rostering, and operational performance* Maintain compliance with food safety, infection control, and quality standards* Build positive relationships with residents, families, and internal stakeholders* Identify opportunities to improve service delivery and enhance the customer experience* Contribute to a culture of continuous improvement, quality, and care**Role requirements:**As an **experienced service operations leader**, ideally within aged care, healthcare, or a similar environment, you’ll be self-motivated, proactive, and bring strong leadership capability. You’ll empower your team to deliver safe, high-quality, person-centred services, while reinforcing the importance of food safety, compliance, and continuous improvement. You’ll demonstrate: * Strong knowledge of food safety, infection control, and service standards, supported by experience in a regulated environment* Experience leading teams across kitchen operations, cleaning and/or laundry services* Proven leadership capability, including coaching, rostering, and building a positive team culture* A proactive approach to problem-solving, organisation, and continuous improvement* Effective communication and interpersonal skills, with the ability to engage with residents, families, and stakeholders**Essential qualifications & licences:*** Certificate IV or Diploma in Leadership & Management (or willingness to complete)* A relevant trade or operational qualification (e.g. Certificate IV in Hospitality, Commercial Cookery or similar), **or** equivalent supervisory experience **(essential)*** Food Safety Supervisor Certification* Ability to satisfy all required probity checks in line with legislation and BlueCare policies**Employee Benefits:*** Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs* 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events* Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference