Home Department Coordinator – Elevate Customer Experience

SmartRecruiters, Inc.; Australia; Hybrid; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive remuneration

Hybrid working

Career opportunities

Employee discounts

12 weeks paid parental leave

EAP and wellbeing programs

Charity and sustainability initiatives

Zusammenfassung

JB Hi-Fi is seeking a Home Coordinator in Australia to enhance customer experiences in the Home Department. You will work collaboratively with the store team to support in-store and online customers, ensuring safety and compliance in daily operations.

The role requires proven retail and customer service experience, with cash handling and familiarity with EFTPOS systems. You will contribute to achieving sales targets while delivering exceptional service and product knowledge.

Qualifikationen

• Proven retail experience with knowledge of small appliances and whitegoods.
• Customer service background and cash handling experience.
• Ability to sell retail products and merchandise and work under pressure.

Aufgaben

• Collaborate with a team to deliver a positive in-store and online customer experience.
• Ensure Home Department activities meet safety, compliance and legislative standards; incident reporting.
• Cross-train and support sales team on all Home Department products and services.
• Achieve sales and profitability targets for the store.

Kenntnisse

Retail experience

Customer service

Cash handling

POS systems

Tools

POS terminals

Jobbeschreibung

JB Hi-Fi is seeking a Home Coordinator in Australia to enhance customer experiences in the Home Department. You will work collaboratively with the store team to support in-store and online customers, ensuring safety and compliance in daily operations.

The role requires proven retail and customer service experience, with cash handling and familiarity with EFTPOS systems. You will contribute to achieving sales targets while delivering exceptional service and product knowledge.