Home Claims Advisor — 3-Month Contract

Auto & General; North Lakes; Presencial; AUD 45 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured 12-week training

Coaching and support

Potential ongoing opportunities

Resumo da oferta

Auto & General in North Lakes, QLD, is offering a 3-month Home Claims support role. You’ll handle frontline calls for home insurance claims, review third-party reports, and help shape outcomes for customers during the training period.

You don’t need prior insurance experience—just a genuine desire to help people. The program runs Mon-Fri, 8am–4pm, with comprehensive training and coaching to develop claims management and customer communication skills.

Qualificações

• Currently enrolled in, or holding, a tertiary qualification in any discipline.
• No prior insurance experience required, just the right attitude.
• Demonstrated communication and time-management skills.

Responsabilidades

• Be the first point of contact for customers navigating home insurance claims by phone.
• Review reports from builders, engineers and suppliers to inform claims decisions.
• Build relationships with customers, colleagues and suppliers to drive best outcomes.
• Develop skills in customer communication and claims management through a structured 12-week program.

Conhecimentos

Strong communicator

Good time management

Customer service mindset

Formação académica

Tertiary qualification in any discipline

Descrição da oferta de emprego

Auto & General in North Lakes, QLD, is offering a 3-month Home Claims support role. You’ll handle frontline calls for home insurance claims, review third-party reports, and help shape outcomes for customers during the training period.

You don’t need prior insurance experience—just a genuine desire to help people. The program runs Mon-Fri, 8am–4pm, with comprehensive training and coaching to develop claims management and customer communication skills.