Home and Lifestyle Lead

Sunnyfield; Sydney; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Salary packaging

Confidential counselling (24/7)

Fitness Passport access

Job summary

Sunnyfield invites a Home and Lifestyle Lead to guide day-to-day operations and frontline service delivery in Toongabbie. You will support the Operations Manager to lead a team, ensure high-quality, client-centered supports, and build strong relationships with families and stakeholders.

You will drive planning, intake and reporting processes, uphold safety and compliance, and foster a compassionate, values-driven culture across your cluster.

Qualifications

• Leadership experience in disability services.
• Ability to coach and support colleagues to deliver quality services.
• Experience coordinating daily operations for a team.
• Ability to prepare plans and documentation focused on measurable outcomes.

Responsibilities

• Lead service delivery and support to clients within your cluster.
• Build relationships with clients, their supports, and team to support planning and outcomes.
• Support rostering, intake, onboarding, billing and reporting processes.
• Uphold safeguarding, WHS, incident management and audits.

Skills

Leadership

Coaching

Operations coordination

Planning & documentation

Proactive leadership

Education

Relevant tertiary qualifications

Certificate IV in Community Services (advantageous)

Job description

Looking for a lead role where you can support day to day operations, that mixes client facing service and support delivery with operational leadership time? Join Sunnyfield as our Home and Lifestyle Lead and help support our teams in creating safe, inclusive, and genuinely supportive homes in Toongabbie.

• Salary packaging to increase your take home pay
• Free, 24/7 confidential counselling for you and your immediate family
• Fitness Passport access for you and your family

Lead service that creates opportunity by:

• Supporting the Operations Manager in managing a team to deliver high quality services and supports to clients
• Build strong relationships with clients, their Circle of Supports, and the team to enhance client planning, goal achievement, choice, voice and decision making
• Support the Operations Manager to achieve performance outcomes across client engagement, client planning and outcomes, rostering and on the job capacity building
• Support the team to deliver high-quality, person-centred supports and services across your cluster that promotes client and staff safety and wellbeing and enrich the lives of people with disability
• Building strong partnerships with families and stakeholders.
• Work with the Operations Manager to ensure accurate and timely intake, onboarding, billing and reporting processes.
• Upholding compliance in safeguarding, WHS, incident management and audits.

Why we want you:

• Demonstrated leadership experience within the Disability Services sector
• Proven ability to coach and support colleagues in developing their skills, capabilities, and knowledge to deliver high-quality services.
• Experience in coordinating daily operations and tasks for a team.
• Expertise in preparing plans and documentation focused on achieving measurable outcomes.
• An engaged and proactive leader who actively contributes and encourages innovative approaches.
• A tertiary qualification, Certificate IV in Community Services, disability, or aged care will be advantageous for success in this role.

Why choose Sunnyfield?

With 74 years of experience, Sunnyfield supports people with disability to Live, Learn, Work and Belong through meaningful support and everyday progress. Built on a strong legacy of community and opportunity, Sunnyfield continues to evolve by creating pathways for the next generation of young people to build skills, confidence and independence.

Our shared living homes are built around possibility and meaningful everyday outcomes. They are places where people feel safe, supported, and truly at home - where they can explore new experiences, build confidence, and take steps toward their future, guided by a team who genuinely care about their wellbeing and success.

At Sunnyfield you will be part of a fun, values led environment where collaboration, creativity and purpose come together every day. Because at Sunnyfield, you don't just work here, you belong here!

Must haves:

• Relevant tertiary qualifications
• Knowledge of the NDIS and experience in the sector
• NDIS Worker Screening Check
• Working With Children Check
• National Criminal History Record Check