Holiday Letting & Guest Experience Manager

Harcourts; Yeppoon; On-site; AUD 60,000 - 75,000; Full time

Job summary

Harcourts Low & Co. is seeking a Holiday Letting & Guest Experience Manager on the Capricorn Coast to oversee holiday bookings, guest enquiries and coordination of cleaning and maintenance.

You will ensure every home is presented beautifully and guest-ready, build strong relationships with property owners and bring a creative touch to marketing to inspire bookings. If you pride yourself on exceptional service, presentation and detail, this role offers a coastal lifestyle and the chance to

Job description

Holiday Letting & Guest Experience Manager

Manage holiday bookings, guest enquiries and communication, delivering an exceptional experience from enquiry to check-out. Coordinate cleaning and maintenance, ensuring every home is beautifully presented and guest-ready. Build strong relationships with property owners and keep them informed. Bring creative flair to marketing, showcasing our homes and inspiring guests to book their next coastal escape. Keep day-to-day operations running smoothly through excellent organisation and attention to detail.

About you

Excellent customer service skills and a warm, welcoming approach

A keen eye for detail, cleanliness and presentation

Strong organisation and time management skills

A creative mindset, a passion for marketing and a desire to excel

Pride in your work and a love of those thoughtful touches that make a stay special

About us

Boutique coastal homes managed by Harcourts Low & Co.