Helpdesk & Device Deployment Specialist

Axiom Technologies Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Axiom Technologies Group in Sydney is seeking an IT Skills and Experience specialist to handle device deployment, OS/configuration, printer support and go-live readiness. You will work across Windows, macOS, and virtual environments while documenting device information and performing tests to ensure smooth rollouts.

The role requires two or more IT certifications and hands-on experience with hardware/software installations, SCCM, and policy basics in a high-pressure environment.

Qualifications

• Two or more IT certifications from the list are required.
• Experience with hardware and software installation processes.
• Familiarity with deployment and OS configuration.
• Strong troubleshooting across Windows, macOS, and virtual environments.

Responsibilities

• Assist with device setup and OS/app configuration per manual.
• Perform pre- and post-deployment testing and go-live support.
• Handle DOA devices and collect device information.
• Provide printer and MS Office support.

Skills

Windows OS

SCCM

Group Policy basics

Printer support

MS Office troubleshooting

Hardware/Software troubleshooting

Time management under pressure

Device setup & installation

Go-Live support

DOA handling

Education

PC Laptop OEM Maintenance Certification

CompTIA A+ Certification

MCITP Certification

MOS Certification

Tools

SCCM

Job description

Axiom Technologies Group in Sydney is seeking an IT Skills and Experience specialist to handle device deployment, OS/configuration, printer support and go-live readiness. You will work across Windows, macOS, and virtual environments while documenting device information and performing tests to ensure smooth rollouts.

The role requires two or more IT certifications and hands-on experience with hardware/software installations, SCCM, and policy basics in a high-pressure environment.