Help Desk Support

Peoplebank; Greater Dandenong; Presencial; AUD 48.000 - 58.000; Jornada completa

Descripción de la vacante

Peoplebank in the Dandenong, VIC area is seeking a motivated Help Desk Support professional for Level 1 IT support in a Microsoft environment. This 8-week contract requires you to work fully onsite on a rotating day/night/weekend roster and start immediately.

The role involves hands-on troubleshooting, stock control assistance, and documenting issues and solutions as part of a collaborative team. Immediate start and onsite duties are essential for this fast-paced role.

Formación

• 6–12+ months experience in a Level 1 IT Help Desk or similar role.
• Solid IT support and troubleshooting skills (Level 1).
• Available to work rotating day, night, and weekend shifts for the entire contract and onsite.

Responsabilidades

• Provide basic IT helpdesk support, including troubleshooting and issue resolution.
• Support and maintain cabling organisation and workspace efficiency.
• Assist with stock control, inventory counts, and audit support activities.
• Document issues, solutions, and support activities for future reference.
• Collaborate with the team to support day-to-day IT operations in a Microsoft environment.

Conocimientos

Level 1 IT support

Desktop support

Troubleshooting

Educación

IT-related qualification

Descripción del empleo

Must reside within 20-30 mins from Dandenong Area, VIC (100% Onsite Setup)

Help Desk Support – Major distribution company
URGENT 8-weeks Contract opportunity
Rate: $35-$42 per hour including Super

Must reside within 20-30 mins from Dandenong Area, VIC (100% Onsite Setup)

Ability to start immediately

We are seeking a motivated

Help Desk Support professional to provide Level 1 IT support, troubleshooting, and operational assistance in a Microsoft environment. This is an opportunity for someone with foundational IT experience to grow their skills while contributing to a collaborative team working fully onsite on a rotating shift roster.

Key Responsibilities

• Provide basic IT helpdesk support, including troubleshooting and resolving technical issues
• Support and maintain cabling organisation to ensure a clean and efficient work environment
• Assist with stock control, inventory counts, and audit support activities
• Document issues, solutions, and support activities accurately for future reference
• Work collaboratively with the team to support day-to-day IT operations in a Microsoft environment

Key Requirements

• At least 6–12+ months experience in a Level 1 IT Help Desk, Desktop Support, or similar support role
• Solid IT support and troubleshooting skills (Level 1)
• Must be fully available to work rotating day, night, and weekend shifts for the entire contract duration and can work 100% onsite
• Must have strong communication and customer service skills with a proactive, can-do attitude
• Must live within close proximity to the site and have access to reliable personal transport
• IT-related qualification (degree or currently studying) is a plus

For further information or a confidential discussion, please contact

Gian Guanzon via ***email_hidden*** quoting reference 272575.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we're here to support you.