Onsite Level 1 Help Desk — Rotating Shifts (Dandenong Area)

Peoplebank; Greater Dandenong; On-site; AUD 48,000 - 58,000; Full time

Job summary

Peoplebank in the Dandenong, VIC area is seeking a motivated Help Desk Support professional for Level 1 IT support in a Microsoft environment. This 8-week contract requires you to work fully onsite on a rotating day/night/weekend roster and start immediately.

The role involves hands-on troubleshooting, stock control assistance, and documenting issues and solutions as part of a collaborative team. Immediate start and onsite duties are essential for this fast-paced role.

Qualifications

• 6–12+ months experience in a Level 1 IT Help Desk or similar role.
• Solid IT support and troubleshooting skills (Level 1).
• Available to work rotating day, night, and weekend shifts for the entire contract and onsite.

Responsibilities

• Provide basic IT helpdesk support, including troubleshooting and issue resolution.
• Support and maintain cabling organisation and workspace efficiency.
• Assist with stock control, inventory counts, and audit support activities.
• Document issues, solutions, and support activities for future reference.
• Collaborate with the team to support day-to-day IT operations in a Microsoft environment.

Skills

Level 1 IT support

Desktop support

Troubleshooting

Education

IT-related qualification

Job description

Peoplebank in the Dandenong, VIC area is seeking a motivated Help Desk Support professional for Level 1 IT support in a Microsoft environment. This 8-week contract requires you to work fully onsite on a rotating day/night/weekend roster and start immediately.

The role involves hands-on troubleshooting, stock control assistance, and documenting issues and solutions as part of a collaborative team. Immediate start and onsite duties are essential for this fast-paced role.