Hearing Care Scheduler & Client Experience Specialist

Bloom Hearing Specialists Anz; Echuca; On-site; AUD 30,000 - 47,000; Part time

Job summary

Bloom Hearing Specialists Echuca Clinic is seeking a part-time Customer Care Coordinator to support audiologists and the clinic team with a friendly, professional approach and outstanding service. You will manage scheduling for hearing assessments, guide customers through devices, perform minor repairs (training provided), and maintain accurate records to ensure excellent service across the clinic.

Applicants should have at least 2 years in customer service, strong CRM skills, and a passion for

Qualifications

• Minimum 2 years in customer service.
• Strong CRM skills and a passion for helping customers.

Responsibilities

• Manage scheduling for hearing assessments.
• Guide customers through devices and provide assistance.
• Perform minor repairs (training provided) and maintain accurate records.

Skills

Customer service

CRM skills

Tools

CRM software

Job description

Bloom Hearing Specialists Echuca Clinic is seeking a part-time Customer Care Coordinator to support audiologists and the clinic team with a friendly, professional approach and outstanding service. You will manage scheduling for hearing assessments, guide customers through devices, perform minor repairs (training provided), and maintain accurate records to ensure excellent service across the clinic.

Applicants should have at least 2 years in customer service, strong CRM skills, and a passion for

Hearing Care Scheduler & Client Experience Specialist • Echuca, VIC, AU