Account Manager - HealthTech - SaaS

Agrifutures; Sydney; Hybrid; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Equity eligibility

Bonus eligibility

Job summary

Agrifutures in Sydney is seeking an Account Manager to own a portfolio within a Health SaaS leader. This hybrid, full-time role offers real ownership from day one, with renewals, expansion opportunities and a direct line to a leadership team rebuilding the commercial engine.

You’ll manage a broad portfolio from small to major brands across Australia, drive adoption of new features, and contribute to growth with autonomy in a lean team.

Qualifications

• Essential industry experience in SaaS, Healthcare, Pharma or adjacent industries.
• 2+ years in relevant roles.
• Able to manage revenue and renewals and work toward targets.

Responsibilities

• Own end-to-end relationship for assigned accounts with a 90%+ renewal target.
• Convert customers to the newest SaaS offering.
• Identify and close expansion opportunities within your book — new product lines, additional services, increased spend.
• Build genuine, consultative relationships with commercial stakeholders.
• Work with Head of Sales and leadership team to shape how the function scales.
• Operate with real autonomy in a lean, flat, fast-moving team.

Skills

Account management

Customer Success

Business development

Client-facing

Job description

Sydney (hybrid) | Full-time | $100K + Super + Bonus + Equity

This fast-growing ASX-listed Health SaaS is a leader in their industry; their incredibly unique product has huge market share across ANZ, looking now to scale their Account Management team in a very exciting growth phase.

Generating billions of dollars in transactions each year, and having recently overhauled its commercial model to unlock significant revenue growth, the business is scaling quickly.

This is a rare seat for someone who wants real ownership early: you'll inherit an established portfolio, hold clear revenue targets from day one, and have a direct line to a leadership team that is actively rebuilding the commercial engine of the business.

Lots of autonomy, tons of upside, and a genuine opportunity to grow with a business. If you have SaaS, HealthCare, Pharma or similar experience and are looking for your next step - this could be a great move:

About the Role - Account Management

You’ll manage a portfolio of FMCG accounts, a broad range from small businesses to some of the biggest brands in Australia.

You will own renewals, driving adoption of the platform’s newer features and products, and identifying expansion opportunities within existing relationships.

This is not a new-logo hunting role; the core motion is onboarding, retention and growth within a well established book.

What You’ll Do

• Own the end-to-end relationship for an assigned portfolio of accounts, with a target of 90%+ renewal rate
• Convert existing customers the business’ core product onto their newest SaaS offering
• Identify and close expansion opportunities within your book — new product lines, additional services, increased spend
• Build genuine, consultative relationships with commercial stakeholders
• Work closely with a newly appointed Head of Sales and leadership team to shape how the function scales
• Operate with real autonomy in a lean, flat, fast-moving team - you’ll be a key player in their ongoing playbook

What You’ll Bring

• A demonstrated track record in account management, Customer Success, business development or client-facing commercial roles
• Essential industry experience from SaaS, Healthcare, Pharma, or adjacent industries is essential. 2+ years.
• Comfort managing a revenue number and being measured against it
• High tolerance for ambiguity and change - this is a scaling business w
• Genuine curiosity and desire to be part of a developing team

Package

• Base salary $95,000-110,000 + superannuation, depending on experience
• Performance bonus, with a move to a higher-leverage pay structure planned
• Equity eligibility after six months
• Sydney CBD office, 3 days in-office / 2 days WFH