Healthcare Receptionist – Casual, Immediate Start, Training

seek.com.au; Greater Dandenong; On-site; AUD 26,000 - 36,000; Part time

Benefits offered by this job

Training provided

Supportive team

Immediate start

Job summary

GP Medical Centre in Greater Dandenong, Australia, invites applications for a friendly Medical Receptionist to join our team on a casual basis (guaranteed at least 2 days per week).

You will greet patients, manage appointments, handle billing with Medicare and Workcover/TAC as needed, and support clinicians. We provide comprehensive training and a welcoming, collaborative environment, with early mornings or late shifts possible.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to multitask.
• A positive, empathetic approach towards patients.
• Basic computer skills and willingness to learn Medical Director/Pracsoft.
• Receptionist experience is appreciated but not essential; training provided.

Responsibilities

• Greeting patients and visitors, providing them with exceptional first impressions.
• Managing appointment bookings, cancellations, and rescheduling requests via phone, online, and in-person.
• Ensuring patient information is accurately entered and updated in our medical records system.
• Handling confidential information with discretion and in accordance with privacy laws.
• Processing billing and payments, including Medicare and Workcover/TAC claims.
• Providing administrative support to healthcare professionals as required.
• Maintaining a clean and welcoming reception area.

Skills

Communication skills

Organisational skills

Empathy

Computer skills

Medical software familiarity

Receptionist experience (preferred)

Tools

Medical Director/Pracsoft

Job description

GP Medical Centre in Greater Dandenong, Australia, invites applications for a friendly Medical Receptionist to join our team on a casual basis (guaranteed at least 2 days per week).

You will greet patients, manage appointments, handle billing with Medicare and Workcover/TAC as needed, and support clinicians. We provide comprehensive training and a welcoming, collaborative environment, with early mornings or late shifts possible.