Healthcare Ops Coordinator – Victoria (18-Month FT)

Medical Edge; Melbourne; Sur place; AUD 39 000 - 50 000; Plein temps

Avantages offerts par ce poste

Laptop provided

Mobile phone provided

Hourly rate + super

Résumé du poste

Medical Edge Australia is seeking an organised Operations Support Officer to join the team in Keysborough, Victoria, on an 18-month maximum term contract with potential to transition to permanent. The role supports rostering, logistics and client coordination across Australia, ensuring safe, efficient and professional service delivery.

You will work with Operations Managers and field staff, handling inquiries, coordinating staff and resources, and contributing to operational planning while

Qualifications

• Experience in operations, administration, logistics, scheduling or rostering.
• Strong attention to detail and organisational skills.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple competing priorities.
• Sound computer skills, including Microsoft Office.
• Ability to work independently while contributing to a team.

Responsabilités

• Provide operational, administrative and rostering support across Medical Edge Australia’s service streams.
• Support Operations Managers and fellow Operations Support Officers with day-to-day operational activities.
• Manage inbound client and staff enquiries relating to first aid and patient transport services.
• Coordinate staff, vehicles and resources to support service delivery requirements.
• Assist with operational planning and logistics across the business.
• Prepare quotes, medical plans, equipment lists and post-event reports.
• Support non-emergency patient transport bookings and resource allocation.
• Maintain accurate records, reporting and operational documentation.
• Attend stakeholder meetings and assist with client requirements where required.
• Identify opportunities to improve processes and operational efficiency.
• Participate in Duty Manager support arrangements outside normal business hours.

Connaissances

Operations

Administration

Logistics

Scheduling

Communication

Problem solving

Multitasking

Microsoft Office

Formation

Certificate III in Business

Certificate III in Non-Emergency Patient Transport

Outils

Microsoft Office

Description du poste

Medical Edge Australia is seeking an organised Operations Support Officer to join the team in Keysborough, Victoria, on an 18-month maximum term contract with potential to transition to permanent. The role supports rostering, logistics and client coordination across Australia, ensuring safe, efficient and professional service delivery.

You will work with Operations Managers and field staff, handling inquiries, coordinating staff and resources, and contributing to operational planning while