Healthcare Operations Transformation Senior Consultant

Bupa; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Bupa is seeking an Operational Excellence Senior Consultant to drive transformation across the Health Services portfolio. You will lead moderately complex initiatives, mentor junior teams, and partner with senior stakeholders to execute improvement strategies aligned with APAC objectives.

Role focuses on enhancing processes, governance, and delivery effectiveness within Health Services, including Dental, Optical & Hearing, Medical Centres and Mental Health Clinics across Australia.

Qualifications

• Proven ability to deliver medium to large-scale projects with strong governance.
• Experience in data governance, data quality, and data management best practices.
• Excellent written and presentation skills, with ability to convert data into actionable insights.

Responsibilities

• Lead moderately complex projects and initiatives aligned with Health Services’ strategic goals.
• Partner with Operational Excellence Partners to scope, plan, and execute transformation initiatives.
• Identify opportunities for process simplification, standardisation and optimisation.
• Facilitate workshops and co-design sessions, embedding continuous improvement practices.
• Build collaborative relationships with stakeholders across Health Services and APAC Market Unit.
• Drive project management discipline and use standard frameworks and tools across the program.

Skills

Project management

Stakeholder engagement

Process improvement

Agile

PRINCE2

Data governance

Data quality

Risk management

Mentoring

Presentation skills

Education

Tertiary qualifications in business or related discipline

Job description

Bupa is seeking an Operational Excellence Senior Consultant to drive transformation across the Health Services portfolio. You will lead moderately complex initiatives, mentor junior teams, and partner with senior stakeholders to execute improvement strategies aligned with APAC objectives.

Role focuses on enhancing processes, governance, and delivery effectiveness within Health Services, including Dental, Optical & Hearing, Medical Centres and Mental Health Clinics across Australia.