Healthcare Operations & Rostering Coordinator

Medical Edge; City of Melbourne; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Company laptop

Mobile phone provided

Job summary

Medical Edge Australia is seeking an organised Operations Support Officer in Keysborough, Victoria. You will support rostering, logistics and client coordination across Australia, working with Operations Managers and field staff to ensure safe, efficient services.

This 18-month full-time maximum term contract offers the chance to contribute to a rapidly growing healthcare provider, with opportunities for development and a national operations exposure.

Qualifications

• Experience in operations, administration, logistics, scheduling or workforce rostering.
• Strong attention to detail and organisational skills.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Confidence managing multiple competing priorities.
• Sound computer skills, including Microsoft Office.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Provide operational, administrative and rostering support across Medical Edge Australia’s service streams.
• Support Operations Managers and fellow Operations Support Officers with day-to-day operational activities.
• Manage inbound client and staff enquiries relating to first aid and patient transport services.
• Coordinate staff, vehicles and resources to support service delivery requirements.
• Assist with operational planning and logistics across the business.
• Prepare quotes, medical plans, equipment lists and post-event reports.
• Support non-emergency patient transport bookings and resource allocation.
• Maintain accurate records, reporting and operational documentation.
• Attend stakeholder meetings and assist with client requirements where required.
• Identify opportunities to improve processes and operational efficiency.
• Following induction and training, participate in Duty Manager support arrangements outside normal business hours.

Skills

Operations

Administration

Logistics

Scheduling / Rostering

Attention to detail

Communication skills

Problem solving

Education

Certificate III in Business

Certificate III in Non-emergency Patient Transport

Tools

Microsoft Office

Job description

Medical Edge Australia is seeking an organised Operations Support Officer in Keysborough, Victoria. You will support rostering, logistics and client coordination across Australia, working with Operations Managers and field staff to ensure safe, efficient services.

This 18-month full-time maximum term contract offers the chance to contribute to a rapidly growing healthcare provider, with opportunities for development and a national operations exposure.