Healthcare Customer Experience Specialist

Bunzl; Adelaide; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Profit share scheme

Discounts on Bunzl products

Job summary

Atlas McNeil Healthcare, part of the Bunzl Group, is seeking a customer service-focused role based at our Adelaide Head Office in the Adelaide Airport Business District. You will deliver accurate, timely service to our customers, handle orders and payments, and provide product information while supporting the Customer Service team.

The ideal candidate will have strong communication, problem-solving skills and experience in a customer service environment, with familiarity in aged care or pharmacy

Qualifications

• Experience in a customer service environment desirable.
• Experience with the elderly, aged care, continence education, wound care or Pharmacy is beneficial.
• Knowledge of NDIS fundamentals is beneficial.
• Well-developed computer skills in Microsoft Office.

Responsibilities

• Deliver exceptional Customer Service in a diverse, dynamic environment.
• Provide information about our products and services.
• Professionally and courteously satisfy incoming telephone calls.
• Process incoming orders and payment transactions.
• Support and assistance to the greater Atlas McNeil Healthcare Customer Service team as required.

Skills

Customer service

Communication

Problem solving

MS Office

Phone etiquette

Tools

Microsoft Office

Job description

Atlas McNeil Healthcare, part of the Bunzl Group, is seeking a customer service-focused role based at our Adelaide Head Office in the Adelaide Airport Business District. You will deliver accurate, timely service to our customers, handle orders and payments, and provide product information while supporting the Customer Service team.

The ideal candidate will have strong communication, problem-solving skills and experience in a customer service environment, with familiarity in aged care or pharmacy