CUSTOMER SERVICE

Bunzl Australasia; City of Greater Dandenong; On-site; AUD 3,444,000 - 4,408,000; Part time

Benefits offered by this job

Profit sharing

Discounts on Bunzl products

Study assistance

Wellbeing programs

Job summary

Bunzl Australasia's Atlas McNeil Healthcare division is seeking a part-time Customer Service representative based in Dandenong South. You will deliver efficient, accurate service to customers, provide product information, and handle orders and payments.

The role emphasizes strong communication, problem-solving, and teamwork within a supportive environment. Experience with NDIS/AGED CARE is desirable.

Qualifications

• Experience with the NDIS, aged care, continence education, wound care and nutrition desirable.
• Knowledge of NDIS fundamentals is beneficial.
• Strong communication and customer service skills.
• Ability to problem solve.

Responsibilities

• Delivering exceptional Customer Service in a diverse, dynamic environment.
• Provide information about our products and services.
• Professionally and courteously satisfy incoming calls.
• Process incoming orders and payment transactions.
• Support and assistance to the greater Atlas McNeil Healthcare Customer Service Team as required.

Skills

Customer service

Communication

Problem solving

Tools

Microsoft Office

Excel

Job description

• Part-time (3 days per week) Customer Service position based in Dandenong South
• Join a certified Great Place to Work Company
• Great opportunity to develop leadership skills in friendly and supportive environment

WHY BUNZL?

As part of the Bunzl Group, Atlas McNeil Healthcare is a leading distributor of an extensive range of medical consumables, tailored to those in the Aged Care, home care community and NDIS participants. High quality products, combined with Care, Compassion and Understanding as the core values, our team at Atlas McNeil strive to support the people, community and environment we live in.

YOUR ROLE

Being based in our Dandenong South office, you will facilitate the delivery of efficient, accurate and timely service to all Atlas McNeil Healthcare customers.

• Delivering exceptional Customer Service in a diverse, dynamic environment
• Provide information about our products and services
• Professionally and courteously satisfy incoming calls
• Process incoming orders and payment transactions
• Support and assistance to the greater Atlas McNeil Healthcare Customer Service Team as required

ABOUT YOU

You'll have that same entrepreneurial spirit that we live and breathe hear at Bunzl. You'll be energetic and self motivated with great attention to detail and a can-do approach to challenges and tasks. In order to succeed in this role you will need strong communication and customer service skills and ability to problem solve.

The other essentials we are looking for:

• Experience with the NDIS, aged care, continence education, wound care and nutrition desirable
• Knowledge of NDIS fundamentals is benficial
• Well developed computer skills in Microsoft office with moderate to advanced skills in excel
• Strong interpersonal skills with the ability to engage in professional communication skills both written and verbal

BENEFITS

Bunzl Offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, extensive motor vehicle and vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

• profit share scheme for eligible employees
• extensive motor vehicle and vehicle and health insurance products
• travel and accommodation discounts
• study assistance
• many wellbeing and community programs
• access to discounted Bunzl products

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.