Frontline Healthcare Admin Team Lead

Albury Wodonga Health; Wodonga; On-site; AUD 90,000 - 110,000; Full time

Job summary

Albury Wodonga Health seeks a committed full-time Team Leader, Non-Admitted Administration to coordinate Administrative Services staff and support the Support Services Leadership Team. You will guide daily activities, train staff, and drive high standards in customer service across multiple departments.

The role emphasizes mentorship, collaboration, and continuous improvement, with a rotating AM/PM roster and strong emphasis on teamwork and operational excellence within our healthcare network.

Qualifications

• Experience in administration or related field preferred.
• Strong leadership and ability to motivate a team.
• Excellent problem-solving and proactive attitude.
• Effective communication with stakeholders.

Responsibilities

• Oversee day-to-day coordination and supervision of Administrative Services staff.
• Collaborate with the Support Services Leadership Team to allocate duties and direct daily activities.
• Develop proactive frontline customer service approaches.
• Create and update procedure manuals to improve operations.
• Attend training in Emergency Departments to understand team workflows.
• Foster a positive environment that encourages teamwork and growth.

Skills

Leadership

Customer service

Communication

Problem solving

Job description

Albury Wodonga Health seeks a committed full-time Team Leader, Non-Admitted Administration to coordinate Administrative Services staff and support the Support Services Leadership Team. You will guide daily activities, train staff, and drive high standards in customer service across multiple departments.

The role emphasizes mentorship, collaboration, and continuous improvement, with a rotating AM/PM roster and strong emphasis on teamwork and operational excellence within our healthcare network.