Healthcare Admin Support | Interpreting Services

Mercy Health Australia; Melbourne; In loco; AUD 40.000 - 57.000; Tempo pieno

Descrizione del lavoro

Mercy Health invites applications for a permanent full-time role at Mercy Hospital for Women, Heidelberg, coordinating interpreter services with strong communication and administrative skills. You will support interpreters, liaise with hospital staff, manage bookings, and ensure accurate data and timely invoicing while maintaining patient-centred care.

We value resilience, teamwork, and a calm, professional approach in a busy healthcare setting, with a focus on delivering accessible

Competenze

• You're resilient, compassionate and have a whole lot of heart.
• Thrive in a role with a can-do attitude in a busy hospital setting.
• Coordinate interpreting requests across the hospital for efficiency.
• Liaise with interpreters, agencies, hospital staff and consumers with limited English proficiency.
• Record data on service provision and prepare invoices and reports.
• Provide continuous support for the interpreter booking system.
• Investigate feedback raised through Riskman with senior management.

Mansioni

• Coordinate interpreting requests across the hospital to deliver efficient, high-quality service.
• Liaise with interpreters, interpreting agencies, hospital staff and consumers with limited English proficiency.
• Record data on service provision and prepare invoices and reports.
• Support the management and operation of the interpreter booking system.
• Investigate and follow up internal risk feedback with the Deputy Manager and Manager.

Conoscenze

Interpersonal skills

Written communication

Attention to detail

Administrative experience

Problem solving

Calm under pressure

Computer skills

Healthcare experience

Interpreting services

Descrizione del lavoro

Mercy Health invites applications for a permanent full-time role at Mercy Hospital for Women, Heidelberg, coordinating interpreter services with strong communication and administrative skills. You will support interpreters, liaise with hospital staff, manage bookings, and ensure accurate data and timely invoicing while maintaining patient-centred care.

We value resilience, teamwork, and a calm, professional approach in a busy healthcare setting, with a focus on delivering accessible