Healthcare Admin & Interpreter Services Coordinator

Mercy Hospitals Victoria; Melbourne; In loco; AUD 40.000 - 57.000; Tempo pieno

Descrizione del lavoro

Mercy Health in Heidelberg, Australia, is seeking an administrative professional to coordinate interpreting services across Mercy Hospital for Women. The role requires strong interpersonal and written communication skills, attention to detail, and experience in healthcare administration and interpreting services.

You will liaise with interpreters and agencies, record service data and prepare invoices, support the interpreter booking system, and assist with risk feedback processes with the Deputy

Competenze

• Strong interpersonal and written communication skills.
• Attention to detail and administrative experience.
• Problem solving ability and the capacity to remain calm and professional while managing competing demands.
• Computer skills and experience in healthcare and/or interpreting services will be highly regarded.

Mansioni

• Deliver efficient, high-quality, cost-effective service by coordinating interpreting requests across the hospital.
• A collaborative and supportive team player who contributes positively to the team and is willing to assist colleagues during busy periods.
• To liaise with interpreters, interpreting agencies, hospital staff and consumers with limited English proficiency.
• To record data on service provision and prepare invoices and reports.
• Provide continuous support for the management and operation of the interpreter booking system.
• To investigate and follow up internal Feedback raised through Riskman regarding Interpreter Services in conjunction with the Deputy Manager and Manager, Multicultural Services.

Conoscenze

Interpersonal communication

Written communication

Attention to detail

Administrative experience

Problem solving

Calm under pressure

Computer skills

Strumenti

Healthcare software

Descrizione del lavoro

Mercy Health in Heidelberg, Australia, is seeking an administrative professional to coordinate interpreting services across Mercy Hospital for Women. The role requires strong interpersonal and written communication skills, attention to detail, and experience in healthcare administration and interpreting services.

You will liaise with interpreters and agencies, record service data and prepare invoices, support the interpreter booking system, and assist with risk feedback processes with the Deputy