Healthcare Admin & Interpreter Services Coordinator

Bon Secours Mercy Health; City of Banyule; Presencial; AUD 40.000 - 57.000; Jornada completa

Descripción de la vacante

Mercy Health in Heidelberg, Australia, is seeking an administrative interpreter services coordinator. The role focuses on coordinating interpreting requests, liaising with interpreters and hospital staff, and maintaining accurate service records.

A strong emphasis is placed on patient-centred care and professionalism. Applicants should have strong communication, detail orientation, and healthcare experience.

Formación

• Strong interpersonal and written communication skills.
• Excellent attention to detail and the ability to manage competing demands.
• Experience in healthcare and/or interpreting services is highly regarded.
• Proven administrative experience.
• Ability to work calmly and professionally under pressure.

Responsabilidades

• Coordinate interpreting requests across the hospital.
• Liaise with interpreters, interpreting agencies, staff and clients with limited English proficiency.
• Record data on service provision and prepare invoices and reports.
• Provide ongoing support for the interpreter booking system.
• Investigate internal feedback related to Interpreter Services in collaboration with management.

Conocimientos

Interpreting coordination

Administrative support

Data entry

Communication skills

Team collaboration

Attention to detail

Herramientas

MS Office

Interpreting software

Booking system

Descripción del empleo

Mercy Health in Heidelberg, Australia, is seeking an administrative interpreter services coordinator. The role focuses on coordinating interpreting requests, liaising with interpreters and hospital staff, and maintaining accurate service records.

A strong emphasis is placed on patient-centred care and professionalism. Applicants should have strong communication, detail orientation, and healthcare experience.