Health Fund Member Advisor — In-Branch Support

HCF Australia; Maroochydore; On-site; AUD 60,000 - 87,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on hospital & extras cover

18 weeks parental leave

Mental health & wellbeing programs

Discounts on HCF products

Job summary

HCF Australia invites you to join our Maroochydore branch as a Branch Member Consultant, where you will engage with members in needs-based selling, provide trusted guidance on health cover, and help people make informed healthcare choices with care and professionalism.

This full-time role runs Monday to Friday 8:45am–5pm with no weekends, one training week at Sydney CBD, travel and accommodation arranged, and a starting salary of $66K plus super plus incentives, plus family-friendly leave and

Qualifications

• Experience in needs-based selling within a customer-facing environment.
• Proven customer service background with ability to build rapport quickly.
• Ability to learn and navigate computer systems and databases.

Responsibilities

• Embrace needs-based selling across health, life and other insurance products.
• Resolve member issues beyond expectations and maintain accurate information.

Skills

Needs-based selling

Customer service

Rapport building

Tech-savvy

Team player

Job description

HCF Australia invites you to join our Maroochydore branch as a Branch Member Consultant, where you will engage with members in needs-based selling, provide trusted guidance on health cover, and help people make informed healthcare choices with care and professionalism.

This full-time role runs Monday to Friday 8:45am–5pm with no weekends, one training week at Sydney CBD, travel and accommodation arranged, and a starting salary of $66K plus super plus incentives, plus family-friendly leave and