Health Club Concierge & Wellness Guide

Shangri-La Hotels; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Lenus is seeking a Growth Manager in our Sydney office to target, onboard, and support Australia’s leading online health and fitness coaches to drive lasting success. If you’re passionate about sales, branding, and strategic growth, you’ll build impactful relationships and empower coaches to scale their businesses.

You’ll collaborate with marketing and product teams to create compelling growth plans, go-to-market activity, and ongoing coaching that strengthens partner performance and industry

Qualifications

• Commercial mindset with background in sales/marketing/account management.
• Exceptional relationship builder; can connect with anyone and build trust.
• Visionary leader who motivates and views challenges as opportunities.
• Coaching mindset with clear, compassionate feedback and growth mindset.
• Fluent in English.

Responsibilities

• Target and empower coaches by scouting, outreach, pitching, and onboarding.
• Guide a portfolio of 15–20 coaches through weekly meetings and calls.
• Develop brand positioning, campaigns, and go-to-market plans with coaches and marketing teams.
• Foster trust-based partnerships beyond transactions as a go-to collaborator.
• Maintain accurate pipeline data in CRM, including forecasts, risks and opportunities.

Skills

Commercial mindset

Relationship building

Visionary leadership

Coaching mindset

English fluency

Job description

At Lenus, we’re building the future of holistic health. As a Growth Manager in our Sydney office, you’ll target, onboard, and support the leading online health and fitness coaches in Australia to achieve lasting success. If you’re passionate about sales, branding, and strategic growth and thrive on creating impactful relationships, this role might be the perfect fit for you. We’re looking for a natural persuader with a collaborative mindset, and a vision to empower others in their journey to success.

Who are we looking for? At Lenus, we’re building the future of holistic health. As a Growth Manager in our Sydney office, you’ll target, onboard, and support the leading online health and fitness coaches in Australia to achieve lasting success. If you’re passionate about sales, branding, and strategic growth and thrive on creating impactful relationships, this role might be the perfect fit for you. We’re looking for a natural persuader with a collaborative mindset, and a vision to empower others in their journey to success.

What you’ll do

• Target & Empower Coaches: You will build your portfolio of coaches by scouting, reaching out, pitching, and convincing them to partner with Lenus.
• Guiding Health Coaches: Act as a strategic commercial partner to a portfolio of 15-20 coaches through weekly meetings, daily calls and actionable growth plans.
• Enabling Business Growth: Develop brand positioning, content plans, campaigns, and go-to-market activities together with coaches and internal marketing teams.
• Building Partnerships: Foster trust-based relationships with coaches that go beyond transactions, making you their go-to collaborator and creates a safe space for difficult conversations to happen.
• Ensuring Quality Excellence: Maintain accurate, timely pipeline and portfolio data in the CRM, including next steps, commercial forecasts, risks, and opportunities. This role rewards strong prioritisation and ownership and may occasionally require flexibility outside standard working hours.

Who you are

• You have a commercial mindset and come from a background in sales, marketing or account management . You are driven by setting ambitious goals and reaching them!
• You’re an exceptional relationship builder who can connect with anyone and foster partnerships based on mutual trust and respect. Adapting to different people and situations comes naturally to you and both are met with positive
• You’re a visionary, someone who naturally motivates and influences those around them. You lead with a ‘we can do it’ energy, reframing challenges as opportunities for everyone you work with.
• You embrace the coach mindset and provide candid and constructive feedback delivered with clarity and compassion. When receiving feedback you listen with curiosity, learn from past mistakes and always strive to improve yourself.
• You’re fluent in English.

Even if you don’t match all of the requirements above, we would love to hear from you! Our most successful colleagues in this role come from vastly different backgrounds, and the key to success is anchored in your personality and mindset more so than in your professional background.

Your first 90 days

Days 1-30: Learn & Connect

• You’ll spend the majority of your time being onboarded into our product and commercial processes. By shadowing core workflows you’ll build a solid understanding of the coach lifecycle, team targets, CRM standards, and internal offerings. Lastly, you’ll build relationships with your colleagues and key collaborators and agree on a personal ramp-up plan with your Team Lead.

Days 31-60: Begin Owning

• You’ll take ownership of an initial coach portfolio and prospect pipeline, while beginning to have your first coach meetings with the support of a colleague. You’ll document growth plans and next steps and have signed your first 2 coaches on your own. You’re steadily integrating into the Lenus work culture and begin to foster real connections with the people around you.

Days 61-90: Operate Independently

• By this point, you’re ready to independently manage your portfolio and weekly priorities, while maintaining a qualified pipeline leading you to sign 2 new coaches per month. You have a good grasp of our business model and use data effectively to create growth forecasts and present portfolio overviews. You’re now an integrated part of our community and partake in local events, breakfasts and sports activities together with your colleagues.

About Lenus

Lenus was founded in Denmark by Bertram Thorslund, in 2016. We are a health technology company that empowers health coaches to scale their businesses through the use of pioneering technology and our in-house business, health and innovation expertise.

We’re inspiring a new generation of health coaches. People who have the power to move not only