Health Centre Clerk — Admin & Records Specialist

Serco; Darwin; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Work-life balance options

Free parking

Uniforms provided

Wellbeing resources

Civilian role

Team collaboration

Healthy work environment

Job summary

Serco is seeking a Health Clerk at Larrakeyah Health Centre in Darwin to provide vital clerical and administrative support to clinical staff within a multidisciplinary health setting. You will manage electronic and paper records, coordinate appointments, and assist with reporting and audits while adhering to Defence privacy and policy requirements.

The role excludes cash handling and offers practical perks such as free parking, uniforms, wellbeing support, and a civil service style, civilian

Qualifications

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Responsibilities

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

Skills

Communication skills

Team collaboration

Computer literacy

EHR familiarity

Education

Medical terminology course

Job description

Serco is seeking a Health Clerk at Larrakeyah Health Centre in Darwin to provide vital clerical and administrative support to clinical staff within a multidisciplinary health setting. You will manage electronic and paper records, coordinate appointments, and assist with reporting and audits while adhering to Defence privacy and policy requirements.

The role excludes cash handling and offers practical perks such as free parking, uniforms, wellbeing support, and a civil service style, civilian