Head Waitstaff - Premium Dining, Flexible Rosters

Applejack Hospitality; Parramatta; Presencial; AUD 72.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great pay rates

Training & Progression plan

Access to health and wellbeing ресурes

Flexible rostering

Paid overtime and additional leave

Company discount when you dine/drink

Social outings and events

In-venue and company-wide incentives

Descripción de la vacante

RAFI URBNSURF in Sydney Olympic Park, operated by Applejack Hospitality, is seeking experienced Head Waitstaff to deliver exceptional service in a fast-paced, premium dining environment.

You will lead a section of the floor, train junior staff, coordinate with the kitchen and bar teams, and ensure guest satisfaction while upholding RSA requirements and our service standards across all events.

Formación

• Minimum 2 years experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktails.
• Ability to work under pressure during high-volume service.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.

Responsabilidades

• Lead and supervise a section of the restaurant floor, maintaining high service standards.
• Greet and seat guests, providing attentive service throughout the dining experience.
• Take and coordinate food and beverage orders with knowledge of menus and wine pairings.
• Oversee junior wait staff, providing training and feedback.
• Manage table allocations, coordinate with kitchen and bar for efficient service.
• Respond to guest concerns promptly and professionally.
• Ensure compliance with health, hygiene, and RSA requirements.
• Contribute to maintaining service standards and overall operations.

Conocimientos

Two years experience

Wine & cocktail service

Under pressure

Communication skills

Guest service

RSA certificate

Educación

RSA certificate

Descripción del empleo

RAFI URBNSURF in Sydney Olympic Park, operated by Applejack Hospitality, is seeking experienced Head Waitstaff to deliver exceptional service in a fast-paced, premium dining environment.

You will lead a section of the floor, train junior staff, coordinate with the kitchen and bar teams, and ensure guest satisfaction while upholding RSA requirements and our service standards across all events.